Microsoft Office 365 Home Premium Word

Hello Guys,

I just received error: ''ordser of events.docs is locked for editing by ...... (user)'' when trying to open Microsoft word on a stand alone computer (Surface Pro 2).

Also, when you open a new MS word, after saving the word file, when you try to open it, it gives the same issue.

Kindly hel

May 12th, 2015 1:15pm

Hi,

Did you like share us the screenshot of the error message? I suppose that you get the error message like this: "The document is locked for editing by another user."  Am I right? If yes, please try the method:

Turn off the Preview Pane, Details Pane and pop ups that show information about file and desktop items. In a Windows Explorer window, do the following:

1. Right click on the Start Button.
2. Click 'Open Windows Explorer'.
3. At the top left click Organize > Layout 
4. Uncheck Details Pane and Preview Pane.

5. On a Windows menu, click on Tools > Folder Options.  In the box that opens up, click on the View tab.  Scroll down the list to Show pop-up description for folder and desktop items and clear the checkbox and then click OK. 

If I misunderstood something, please feel free let me know.

Regards,

George Zhao
TechNet Community Support

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May 15th, 2015 2:08am

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