Hi,

My name is Mr. Satyapriya Ghosh. I am Support Engineer for Sodexo Food Solutions India Pvt. Ltd. We are using Microsoft Office 2010 Standard version and also we have Exchange Server for mail communication.

Now my query is that one of our Employee is on Leave and he set Out of Office in his Outlook, however it doesn't work.

If someone sending mail to him the sender doesn't received the Out of Office (auto reply). Could you please help me to be resolved the issue?

Thanks in Advance!

Regards,

Satya

Hi Satyapriya,

When your client configured Out of Office on his Outlook did he check the box to include people outside of your organization, or only to include his contacts? Have you tested his out of office internally? Here's a link that might help you: http://www.msoutlook.info/question/589

Please let us know if none of the three solutions listed apply t

Hi,

In addition to Zach's suggestion, I'd like to ask how the employee enable Out Of Office. If he enabled Out Of Office from File > Info > Automatic Replies, the Out Of Office email will only work once for a same sender. If this is the case and you want the Out Of Office emails to work for all incoming emails, we can create a rule to achieve the goal. To create the rule, click File > Info > Automatic Replies, and then click Rules button.

Regards,

Steve Fan
TechNet Community Support