We are uisng exchange server 2007,With Edge transport role configured in NLB and HUB and CAS configured in NLB,now when i am trying to track an email sent from internal user to internal user i am not able to track it ,it says no results, i message tracking will work only on HUB or Edge transport role,i tried tracking it from both HUB and Edge server still i am not able to track it,the user has sent more than 10 mails but message tracking is not showing even single mail being sent.any help will be appreciated Regards Abubakar MirasaAbubakar Mirasa Dubai,UAE Microsoft Specalist

Check the internet headers of the messages and see what servers and times the messages went through. From there, you'll know which hub transport handled the message and you focus on that in message tracking.

Does this help? http://mjolinor.wordpress.com/2011/02/11/how-far-back-do-your-message-tracking-logs-really-go/[string](0..33|%{[char][int](46+("686552495351636652556262185355647068516270555358646562655775 0645570").substring(($_*2),2))})-replace " "

On Sun, 8 May 2011 13:47:53 +0000, Abu-Bakar wrote: >We are uisng exchange server 2007,With Edge transport role configured in NLB and HUB and CAS configured in NLB,now when i am trying to track an email sent from internal user to internal user i am not able to track it ,it says no results, i message tracking will work only on HUB or Edge transport role,i tried tracking it from both HUB and Edge server still i am not able to track it,the user has sent more than 10 mails but message tracking is not showing even single mail being sent.any help will be appreciated Start on the mailbox server and look for "SUBMIT" events (not the default "RECEIVE" event) from the *sender*. When you find the one you want, select it and click "Next". That should get the tracking information from the HT role that handled the messaage. If you don't find a SUBMIT event on the mailbox server then the message never left the Outlook client. This assumes that you're looking for messages that are recent enough to still be in the message tracking logs on the machines. FYI, for messages sent between users in the same organization, the Edge server isn't used. --- Rich Matheisen MCSE+I, Exchange MVP --- Rich Matheisen MCSE+I, Exchange MVP

Hi, Do you mean I can find the ""SUBMIT" events " on the event viewer? please be more specific. Many thanks.

On Mon, 9 May 2011 08:42:51 +0000, jay_user wrote: >Do you mean I can find the ""SUBMIT" events " on the event viewer? please be more specific. The subject of the thread is "Message tracking . . . ", not "Event log". Find the "SUBMIT" events in the message tracking log on the mailbox server of the sender. --- Rich Matheisen MCSE+I, Exchange MVP --- Rich Matheisen MCSE+I, Exchange MVP

Hi Rich, Thanks for the ino i am aware that edge server is not used for internal mail transfers,my questions is if fill sender info and use submit event will i get all the mails that has been sent by the user. Regards Abubakar MirasaAbubakar Mirasa Dubai,UAE Microsoft Specalist