Hi all,

One of the user in our organization Is facing a unique problem.

Any meeting request accepted / rejected notification  doesn't appear in his inbox at all. The meeting request updates his calendar but no accept / declined messages appear in his inbox / sent items.

I have checked there are no rules in his outlook 2013 client.

Also checked calendar notification on exchange 2013 and they are identical to my settings but I am able to get accepted / rejected notifications in my inbox.

Kindly advise what could be the root cause of such an error.

regards,

thads

1. send one test meeting request from affected user's outlook to you

2. accept the meeting with "send response now" option

3. track the email from the server side and check where the accepted notification is struck

Have you checked the Delegate options? File -> Account settings -> Delegate access. There's the good old "Deliver meeting requests addressed to me and responses to meeting requests where I am the organizer to" selection, which I guess in your case is set to Delegates only.

Hi,

Are there any errors on senders mailbox or this users mailbox?

I suggest to track this message using message tracking log to check where is the meeting request.

Message tracking

https://technet.microsoft.com/en-us/library/bb124375%28v=exchg.150%29.aspx?f=255&MSPPError=-2147217396

Best Regards.

Pumping_iron,

Do you have any update on this ?

1. send one test meeting request from affected user's outlook to you

2. accept the meeting with "send response now" option

3. track the email from the server side and check where the accepted notification is struck

Hi I tried this,

I have done step 1, 2,3 Message tracking logs show the following

[PS] C:\>Get-MessageTrackingLog    -Start "04/30/2015 11:24:00" -End "04/30/2015 12:02:00" -Sender "malex@enoc.com"  -Recipients "thaddeus.fernandes@gtsuae.com"     -ResultSize unlimited

EventId  Source   Sender                            Recipients                        MessageSubject

-------  ------   ------                            ----------                        --------------

RECEIVE  STORE... malex@enoc.com                    {Thaddeus.Fernandes@gtsuae.com}   test100 - please ignore

SUBMIT   STORE... malex@enoc.com                    {Thaddeus.Fernandes@gtsuae.com}   test100 - please ignore

DELIVER  STORE... malex@enoc.com                    {Thaddeus.Fernandes@gtsuae.com}   test100 - please ignore

HARED... SMTP     malex@enoc.com                    {Thaddeus.Fernandes@gtsuae.com}   test100 - please ignore

RECEIVE  SMTP     malex@enoc.com                    {Thaddeus.Fernandes@gtsuae.com}   test100 - please ignore

AGENT... AGENT    malex@enoc.com                    {Thaddeus.Fernandes@gtsuae.com}   test100 - please ignore

SEND     SMTP     malex@enoc.com                    {Thaddeus.Fernandes@gtsuae.com}   test100 - please ignore

[PS] C:\>Get-MessageTrackingLog    -Start "04/30/2015 11:24:00" -End "04/30/2015 12:02:00" -Sender "thaddeus.fernandes@g

tsuae.com"  -Recipients "malex@enoc.com"     -ResultSize unlimited

EventId  Source   Sender                            Recipients                        MessageSubject

-------  ------   ------                            ----------                        --------------

RECEIVE  STORE... Thaddeus.Fernandes@gtsuae.com     {malex@enoc.com}                  Accepted: test100 - please ign...

SUBMIT   STORE... Thaddeus.Fernandes@gtsuae.com     {malex@enoc.com}                  Accepted: test100 - please ign...

DELIVER  STORE... Thaddeus.Fernandes@gtsuae.com     {malex@enoc.com}                  Accepted: test100 - please ign...

HARED... SMTP     Thaddeus.Fernandes@gtsuae.com     {malex@enoc.com}                  Accepted: test100 - please ign...

RECEIVE  SMTP     Thaddeus.Fernandes@gtsuae.com     {malex@enoc.com}                  Accepted: test100 - please ign...

AGENT... AGENT    Thaddeus.Fernandes@gtsuae.com     {malex@enoc.com}                  Accepted: test100 - please ign...

SEND     SMTP     Thaddeus.Fernandes@gtsuae.com     {malex@enoc.com}                  Accepted: test100 - please ign...

I logged a case with Microsoft and the support guy told me to run this cmdlet.

Set-CalendarProcessing -Identity malex -AutomateProcessing None

This cmdlet is only applicable for Resource mailbox.

I have informed him and now awaiting his response on the same.

Hi I tried this,

I have done step 1, 2,3 Message tracking logs show the following

[PS] C:\>Get-MessageTrackingLog    -Start "04/30/2015 11:24:00" -End "04/30/2015 12:02:00" -Sender "malex@enoc.com"  -Recipients "thaddeus.fernandes@gtsuae.com"     -ResultSize unlimited

EventId  Source   Sender                            Recipients                        MessageSubject

-------  ------   ------                            ----------                        --------------

RECEIVE  STORE... malex@enoc.com                    {Thaddeus.Fernandes@gtsuae.com}   test100 - please ignore

SUBMIT   STORE... malex@enoc.com                    {Thaddeus.Fernandes@gtsuae.com}   test100 - please ignore

DELIVER  STORE... malex@enoc.com                    {Thaddeus.Fernandes@gtsuae.com}   test100 - please ignore

HARED... SMTP     malex@enoc.com                    {Thaddeus.Fernandes@gtsuae.com}   test100 - please ignore

RECEIVE  SMTP     malex@enoc.com                    {Thaddeus.Fernandes@gtsuae.com}   test100 - please ignore

AGENT... AGENT    malex@enoc.com                    {Thaddeus.Fernandes@gtsuae.com}   test100 - please ignore

SEND     SMTP     malex@enoc.com                    {Thaddeus.Fernandes@gtsuae.com}   test100 - please ignore

[PS] C:\>Get-MessageTrackingLog    -Start "04/30/2015 11:24:00" -End "04/30/2015 12:02:00" -Sender "thaddeus.fernandes@g

tsuae.com"  -Recipients "malex@enoc.com"     -ResultSize unlimited

EventId  Source   Sender                            Recipients                        MessageSubject

-------  ------   ------                            ----------                        --------------

RECEIVE  STORE... Thaddeus.Fernandes@gtsuae.com     {malex@enoc.com}                  Accepted: test100 - please ign...

SUBMIT   STORE... Thaddeus.Fernandes@gtsuae.com     {malex@enoc.com}                  Accepted: test100 - please ign...

DELIVER  STORE... Thaddeus.Fernandes@gtsuae.com     {malex@enoc.com}                  Accepted: test100 - please ign...

HARED... SMTP     Thaddeus.Fernandes@gtsuae.com     {malex@enoc.com}                  Accepted: test100 - please ign...

RECEIVE  SMTP     Thaddeus.Fernandes@gtsuae.com     {malex@enoc.com}                  Accepted: test100 - please ign...

AGENT... AGENT    Thaddeus.Fernandes@gtsuae.com     {malex@enoc.com}                  Accepted: test100 - please ign...

SEND     SMTP     Thaddeus.Fernandes@gtsuae.com     {malex@enoc.com}                  Accepted: test100 - please ign...