Managed Folder Problem: Will not work if 'rentention period starts' is set to 'WHEN ITEM IS MOVED TO FOLDER'
I am trying to create a policy to automatically delete items in the DELETED ITEMS after 7 days, from the moment it is deleted. Does not work. When changing the retention period to "WHEN DELIVERED, END DATE for CALENDAR, etc", it works ok. When changning it back to "WHEN ITEM IS MOVED TO FOLDER" it does not work. Anyone else have this problem?
July 24th, 2008 6:46pm

Hi, Please understand that if you choose WHEN ITEM IS MOVED TO FOLDER", the MFCmapi property ElcMoveDate (0x67170102) of the message is calculated. Nevertheless, by default, the ElcMoveDate property does not exists. The property is set when the managed folder assistant runs against the folder. Therefore, the first time that the Managed Folder Assistant runs it must stamp every item in the Managed Folder. Please note that mail items that are moved into the Managed Folder after the Managed Assistant runs will not be evaluated and stamped until the next time that the Managed Folder Assistant runs. The next time that the Managed Folder Assistant runs it will then evaluate the time stamp on the mail item, (that it stamped on the mail item in a previous run), against the retention time on the policy that is being applied. If the time delta between the time that was stamped on the mail item and the time that the Managed Folder Assistant is being run exceeds the retention time then the policy will be enforced on that mail item. For example, if the Managed Folder Assistant is scheduled to run at every Friday and policy is set to delete email older than 5 days.The email which moved into the managed folder at Monday will not be removed at Friday instead it will be deleted at next Friday. Mike
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July 28th, 2008 12:13pm

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