We have a cas/hub nlb and 2 mailbox servers and 1 edge server all on windows 2003 r2 and all running Exchange 2007 sp3. We recently upgraded to Office 2010 with the latest patches via WSUS. Previously in Outlook 2007, When we clicked on the managed default folder tab in Exchange 2007 and selected a folder (Junk Mail), we would add a message in the "display the followwing comment when the folder is viewed in Outlook" and check the Don't allow users to minimize comment in Outlook. We created the managed content settings with the retention period of 7 days in Junk folder and delete and allow recover.. We then linked it to a General Inbox policy from the Managed Folder Mailbox Policies tab. This used to show up in Outlook 2007. Since Outlook 2010, the messages don't show up anymore. Has anybody run into this? Thanks for any insight or help.

Hi Your issue is odd. I can’t find any relevant article expect guide. So I have to test it by myself. It costs me a lot of hours. My result is same. So I have to say that outlook 2010 doesn’t support comment now. Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

Actually, I found it. It is different than it was in Outlook 2007. You now have to go to Folder, Folder Policy and select the Managed Folder (Deleted Items or Junk Mail in my case) and the Managed Folder message comes up. Odd though that's it's more burried than before.