I am creating an alternative to local archiving for a law firm w/ 10 year email retention requirements. I have created three managed custom folders (Archive-Inbox, Archive-Deleted Items, and Archive-Sent Items), each w/ content settings to retain All Mailbox content for 3650 days. I have created managed content settings, on the default folders (Inbox, Deleted Items, and Sent Items) to move All Mailbox content to the respective custom folders. I have a managed mailbox policy w/ the 6 folders in it (3 default and 3 custom). I have added the policy to each recipient's mailbox properties > Mailbox Settings > MRM properties. I have set a custom schedule for the sever configuration > MRM. HOWEVER, after all these steps, the folders are not displaying in anyone's outlook client. They are all running at least Outlook 2007. Can anyone tell me what I'm missing or point me in the right direction? Also, I'm assuming this is a good method for backing up archive emails as well as reducing the size of .ost files. Any ideas on that would be greatly appreciated too. Thanks!!

Hi About how to cnfigure it you could refer to below: http://www.msexchange.org/articles_tutorials/exchange-server-2007/compliance-policies-archiving/exchange-2007-messaging-records-management-part1.html And then you could relog on the outlook, and or check the folder through the OWA. If you still have issue, please tell us, we could do more research regarding to your issue. Regards! Gavin

Once the custom schedule ran the managed folders displayed on the clients. Thanks for the reply!!