Major confused, maybe Autodiscover issue.
I been struggle with this for awhile, read alot of whitepapers and forum threads. I cant really put the finger on what the problem is, but I think it is autodiscover that isn't work as it should. Please assist if you have a thought about this. Windows 2003 domain, whith exch2003 and exch2007 coexist. But, exchange 2003 has no mailboxes, and public folders is moved to exch2007. Exch2003 services are not running, the server thoughisn't uninstalled yet. We have a local domain, AAA.se and the external, BBB.se. We running ourDNS servers inhousefor both these domains, We put up a A record fr autodiscover.BBB.se, it is the external pointer. We use outlook 2007. The problem is, the out of office and free/busy work sometimes and sometimes it cant find the server. From owa it works all the time. The thing that it works, and suddenly it wont work is really confusing. I run outlook "Test E-mail AutoConfiguration" and see maybesome problems. In the Availability server URL, it display https://mail1.aaa.se/EWS/Exchange.asmx , but when I try to browse it, it cant display it. When the out of office and free/busy works, and I try to reach this page, it prompt med for user credentials, and then I can see it. If I choose the log tab I can see this Attempting URL https://mail1.AAA.se/Autodiscover/autodiscoverxml found through SCP Autodiscover tohttps://mail1.AAA.se/Autodiscover/autodiscover.xml starting Autodiscover tohttps://mail1.AAA.se/Autodiscover/autodiscover.xml FAILED (0x800C8203) Autodiscover tohttps://BBB.se/Autodiscover/autodiscover.xml starting Autodiscover tohttps://BBB.se/Autodiscover/autodiscover.xml FAILED (0x800C8203) Autodiscover tohttps://autodiscover.BBB.se/Autodiscover/autodiscover.xml starting Autodiscover tohttps://autodiscover.BBB.se/Autodiscover/autodiscover.xml succeeded (0x00000000) I dont know if this is a problem, cause it always succeed on the last one. Thanks for looking through this.
June 18th, 2008 11:44am
Hi, The error code 0x800C8203 means ERROR_INTERNET_NAME_NOT_RESOLVED. It seems to be a DNS related issue. I suggest that we attempt the following method to troubleshoot the issue: 1. Please ping the mail1.AAA.se when the issue is encountered on the Client. Can you ping mail1.AAA.se successfully? 2. If you can ping the mail1.AAA.se on the client successfully, please use Internet Explorer to access the following link https://mail1.AAA.se/Autodiscover/autodiscoverxml. Can you see the page similar to the following after typing user name and password <?xml version="1.0" encoding="utf-8" ?> - <Autodiscover xmlns="http://schemas.microsoft.com/exchange/autodiscover/responseschema/2006"> - <Response> - <Error Time="10:04:51.2274192" Id="1328151800"> <ErrorCode>600</ErrorCode> <Message>Invalid Request</Message> <DebugData /> </Error> </Response> </Autodiscover> If you cannot access the above URL, please attempt to access it through IP Address such as: https://<CAS IP Address>/autodiscover/autodiscover.xml 3. Please also run the test-outlookwebserivces |fl on the CAS server when the clients cannot access the internal Autodiscover URL and post the result here Mike
June 20th, 2008 5:22am
THANKS. I solved it!! The problem was that the mailserver has two nics, and whilemails comes in on one of them, and thatwas the nicIusedwhen createdthe autodiscoverA record, it was the other nic that have been set access to iis default site.So when I set both nic to have access in iis it works excelent. Simply tcp/ip troubleshooting, but I just couldnt figure it out, thanks for this! If you cannot access the above URL, please attempt to access it through IP Address such as: https://<CAS IP Address>/autodiscover/autodiscover.xml The reason it works sometime were probably that the name resulotion had been cached in my computer, and then it wont bother asking the dns server... Micke
June 20th, 2008 12:36pm
I have a similiar issue that I have been strugling with. My clients are outlook 2007 and everything works besides Free/Busy scheduling and Out of Office from the client. They both work from OWA. The Autodiscover tests fail. i am able to browse to https://exchange.domain.ca/autodiscover/autodiscover.xml and I get the same as you posted above. However when I go to the same withOUT the httpS but rather http I get This website requires you to log in which may be the reason for the error mentioned below.I ran the test-outlookwebservices |fl and the last 2 results were errors as follows:ID 1013Type ErrorMessage When contacting http://exchange/autodiscover/autodiscover.xml received the error The remote server retrned an error: <403> ForbiddenID 1006Type ErrorMessage The Autodiscover service could not be contacted.Any help would be appreciated.Thanks,
December 23rd, 2008 12:28am
Hi, Any outcome of this post?Setup virtual SBS2008 Premium in with Hyper-V role. Other appls like OWA work OK.I have the same problem, i.e. that Autodiscover does not return the required info on the test-outlookwebservices | flHere is the output:[PS] C:\Windows\System32>test-outlookwebservices | fl Id : 1003Type : InformationMessage : About to test AutoDiscover with the e-mail address email@example.com. Id : 1007Type : InformationMessage : Testing server SBSSERVER12.vcontent.local with the published name https://remote.vcontent .nl/EWS/Exchange.asmx & https://remote.vcontent.nl/EWS/Exchange.asmx. Id : 1019Type : InformationMessage : Found a valid AutoDiscover service connection point. The AutoDiscover URL on this object is https://autodiscover.vcontent.nl/autodiscover/autodiscover.xml. Id : 1013Type : ErrorMessage : When contacting https://autodiscover.vcontent.nl/autodiscover/autodiscover.xml received t he error The remote server returned an error: (401) Unauthorized. Id : 1006Type : ErrorMessage : The Autodiscover service could not be contacted. Readingwhite papers and blogs, I assume that my IIS7 conforms to the required bindings andauthorizations.Any help is appreciated.-Eric
February 14th, 2009 1:40pm
Need help with the same autodiscover problem. when I https: to my autodiscover cml I go to the OWA web page.I ran test-outlookwebservices |fl and her are the results:My outlook 2007 users cannot view free busy and also the out of office assistant is not working.Exchange 2007 is running onwindows 2008. We have a coexist with exchange 2003.In the DNS I have added the zone for autodiscover and added the SVR recond.PS] C:\Windows\System32>Test-OutlookWebServices |fl Id : 1003Type : InformationMessage : About to test AutoDiscover with the e-mail address Reneeb@ci.wellington.fl.us. Id : 1007Type : InformationMessage : Testing server EXCHSRV2.Well.Wellvillage.com with the published name https://mail.contoso.com/ews/exchange.asmx & https://exchsrv2.well.wel lvillage.com/EWS/Exchange.asmx. Id : 1019Type : InformationMessage : Found a valid AutoDiscover service connection point. The AutoDiscover URL on this object is https://exchsrv2.well.vellvillage.com/autodisco ver/autodiscover.xml. Id : 1013Type : ErrorMessage : When contacting https://exchsrv2.well.vellvillage.com/autodiscover/autodiscover.xml received the error The remote name could not be resolve d: 'exchsrv2.well.vellvillage.com' Id : 1006Type : ErrorMessage : The Autodiscover service could not be contacted.
June 16th, 2009 4:32pm
0x800C8203 is a DNS problem. Check all of your DNS entries. My scenario: Out of office would say "Server not found" Could not view 'Free / Busy' info for other users when setting up meetings. I'm using Server 2008 x64, Exchange 2007, & Outlook 2007 email clients. Server 2003 DC's. Network clients are mixed XP SP3 / Windows 7. Out of office works properly when using OWA. My cert is a Godaddy UCC cert. Ping mail.mydomain.com = IPv4 replies Ping server.mydomain.com = IPv6 replies Ping autodiscover.mydomain.com = IPv4 replies I found entries in DNS for AAAA IPv6 pointing to my Exchange box. I deleted the record & created a new (Host) record for my Exchange box. After the new entry was pushed out, pinging server.mydomain.com replied with IPv4. Out of Office works & Free / Busy works now also. I hope this helps someone! Tom
July 7th, 2010 8:24pm
Tom, Much appreciated as this is helping to narrow down the area of concern. My question is when you're using '.local' setup and you have an item such as 'myserver.domain.local' with a server using two nics for seperate internal and external traffic. Would it then be appropriate that the external nic be set for the server, if both were set then it would be an erratic behaviour i would take it. With AD using the internal, what do you feel would be the correct way to setup the DNS A records accordingly? I believe this is where the confusion is between the nics, just trying to sort out the best approach. Thanks, Chad
October 3rd, 2010 6:22pm