Hi All,

I have an issue with exchange server not updating a users sent mails when mails sent via telnet(25) and ERP application.We are migrating exchange 2007 to 2013 and currently in co-existence stage.Previously it worked fine with exchange 2007 but now ERP software sends mails on behalf of a user but that users sent mails does not updated.Any help on this matter is highly appriciated.

Best regards,

sajitha.

Hello

enable verbose logging on receive conector and check logs for error

Hi,

Do you means that ERP software send message on behalf of a user, however this message do not exist on user's sent folder?

Please ensure this message deliver great by check recipient's inbox.
If so, I find an article about "Messages that are sent by using the "Send As" and "Send on behalf" permissions are copied only to the Sent Items folder of the sender in an Exchange Server 2010 environment": https://support.microsoft.com/en-us/kb/2632409

In this scenario, the message is only copied to the Sent Items folder in MB1. You cannot configure Exchange Server 2010 so that the message is copied to the Sent Items folder of both MB1 and MB2.

To configure the sent items behavior for shared mailboxes we use the Set-MailboxSentItemsConfiguration cmdlet. This is available in Exchange Server 2010 SP2 cu4 but not yet available in Exchange Server

Thank you very much for the support given.

I notices this error happens on certain pc outlook clients and works as expected when executed in a terminal server 2008r2.Then i removed cached mode from pcs which has no clue about sent mails and it all sarted displaying sent items.HOnestly i dont have an idea how this solved it but its working now for these users.

Thanks again for your prompt support

Best regards,

Sajitha Kumara

• Marked as answer by Allen_WangJFMicrosoft contingent staff, Moderator 6 hours 22 minutes ago