Hi, We have exchange 2007 SP1. Mailbox role running on CCR and Hub transport & Client access server running on single server. From past one week we have facing one problem users mail automatically deleting. That mail went to recover deleted item repository. This started with one user now almost 6 to 8 users facing this problem. Same user not facing this issue again. Can some one help me on this problem? This now most critical for me. Thanks Mahesh Exchange Administrator

Have you checked to see if this could be caused by either Activesync or corrupt Outlook rules?Jesper Bernle | Blog: http://xchangeserver.wordpress.com

Hi Jesper, There are no rules in outlook and we are not using active sync as we have bes 4.1 for mobility. Now also same issue is happening to one of our ED. We are also not using pop3 accounts. Thanks Mahesh

Are you using BES? or any other type of integration for smart phones? Troy Werelius www.Lucid8.com

Any Managed Folder Policies? Troy Werelius www.Lucid8.com

HI Troy Am using BES 4.1 . No thereis no such poilicy configured. This issue started from last couple of days. We have not done any changes on Exchange or on BES. Ther is no updates applied. Thanks Mahesh

Are the users that experienced the issue BES enabled users? Just wondering if there is something configured on those devices causing this?Troy Werelius www.Lucid8.com

Yes. The issue started with one user now 8 users faced this issue. The problem is not repeating with same user. Next day will be different user. Thanks Mahesh

But all the users facing this issue are BES enabled? If yes were there any updates made the BES or the BES Devices recently, i.e. firmware, software changes etc? Troy Werelius www.Lucid8.com

Hi Mahesh, If possible, please upgrade to Exchange 2007 SP2 or SP3 directly. Try to use Mailbox Access Auditing. Understanding Mailbox Access Auditing with Exchange Server 2007 Service Pack 2 http://technet.microsoft.com/en-us/library/ee221156(EXCHG.80).aspxPlease remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.