Mailbox move over high latency WAN stuck at finalization stage -  TimeoutErrorTransientException

Hi,

When attempting to move a 1.5GB mailbox to a remote site over one of our more congested high latency links (very remote site on satellite connection 1000ms +) the move request gets stick at the finalization stage with the follow error in the get-moverequeststatistics -includereport 

 11/05/2015 4:51:06 PM [SERVERNAME] Mailbox store finalization is complete.
 11/05/2015 4:51:09 PM [SERVERNAME] SessionStatistics updated.
 11/05/2015 4:51:09 PM [SERVERNAME] Verifying mailbox contents...
 11/05/2015 4:55:49 PM [SERVERNAME] Transient error
 TimeoutErrorTransientException has occurred. The system will retry (1/60).

This error loops continuously and locks the user out of their mailbox.

I suspect their is a timeout setting in MsExchangeMailboxReplication.exe.config file that I can adjust to resolve this issue but I am unable to find any reference to this specific error that would indicate what timeout is associated.

Any help would be greatly appreciated.

Chris



May 11th, 2015 3:05am

Hi ,

Have you restarted the MsExchangeMailboxReplication service on the mailbox server from where you are initiating the mailbox move request?

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May 11th, 2015 3:09am

Thanks for the prompt reply.

I have restarted that service on source and destination servers, some more details:

Source and destination are Exchange 2013 CU8, both are 2 node DAGs.

Chris

May 11th, 2015 3:12am

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