Mailbox forwarding after mailbox is removed
Hi, Running Exchange 2007. I have a question with regards to removing a mailbox that had forwarding setup. In our organisation, we used to have two mailboxes for each user as we had two different business brands. We forwarded the 2nd mailbox to the first one so that they only had one mail profile. We now have got rid of the 2nd brand and I am removing the relevant mailboxes. We want to ensure we still capture the odd email that might be sent to their old smtp address though. Now, I removed the mailbox but the email is still being received and forwarded, even though I haven't added the additional smtp address to the main mailbox. My question is basically how long will this happen for? The mailbox isn't under disconnected mailboxes as I removed it so I assume it has gone but I can't see where Exchange knows to forward to the emails. We set up the 2nd boxes using the below shell commands New-Mailbox -Name:'users name - brand 2' -OrganizationalUnit:'sks.xbridge.com/Exchange Resources' -Database:'Local Mail Boxes' -UserPrincipalName:'user.name@brand2.com' Set-Mailbox -Identity 'users name - brand 2' -ForwardingAddress:userid@domain.com Add-MailboxPermission 'users name - brand 2' -user:'NCC\amead' -AccessRights:'FullAccess' Add-AdPermission 'users name - brand 2' -user 'domain\userid' -AccessRights extendedright -ExtendedRights 'send as' Any info appreciated, Thanks
May 13th, 2010 11:08am

Are you removing the user accounts as well? -- Ed Crowley MVP "There are seldom good technological solutions to behavioral problems." . "nathan_e" wrote in message news:f938d786-1dc0-4e0e-9c2b-5185e3688cca... Hi, Running Exchange 2007. I have a question with regards to removing a mailbox that had forwarding setup. In our organisation, we used to have two mailboxes for each user as we had two different business brands. We forwarded the 2nd mailbox to the first one so that they only had one mail profile. We now have got rid of the 2nd brand and I am removing the relevant mailboxes. We want to ensure we still capture the odd email that might be sent to their old smtp address though. Now, I removed the mailbox but the email is still being received and forwarded, even though I haven't added the additional smtp address to the main mailbox. My question is basically how long will this happen for? The mailbox isn't under disconnected mailboxes as I removed it so I assume it has gone but I can't see where Exchange knows to forward to the emails. We set up the 2nd boxes using the below shell commands New-Mailbox -Name:'users name - brand 2' -OrganizationalUnit:'sks.xbridge.com/Exchange Resources' -Database:'Local Mail Boxes' -UserPrincipalName:'user.name@brand2.com' Set-Mailbox -Identity 'users name - brand 2' -ForwardingAddress:userid@domain.com Add-MailboxPermission 'users name - brand 2' -user:'NCC\amead' -AccessRights:'FullAccess' Add-AdPermission 'users name - brand 2' -user 'domain\userid' -AccessRights extendedright -ExtendedRights 'send as' Any info appreciated, Thanks Ed Crowley MVP "There are seldom good technological solutions to behavioral problems."
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May 13th, 2010 6:08pm

Hi, Could you please let us know how do you “remove” the mailboxes? Do it happen on all users? More information: You may use Clean-MailboxDatabase cmdlet to scan for disconnected mailboxes. A connected mailbox has two parts: the mailbox object in the Exchange store, and the user object with Exchange properties in Active Directory. A disconnected mailbox is the mailbox object in the Exchange store, but it is not connected to a user object in Active Directory. To disconnect a mailbox, use the Disable-Mailbox cmdlet. To disconnect a mailbox and remove the user object from Active Directory, use the Remove-Mailbox cmdlet. Thanks, Elvis
May 14th, 2010 10:09am

Hi, Thanks for the replies. I'm right clicking on the mailbox object in the exchange management console and clicking remove so it removes the AD object as well. The forward stays in place for all mailboxes that I remove.
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May 14th, 2010 3:57pm

If the user object is removed, then there is nothing in AD that should be forwarding anything since the forwarding address is attached to the user object. Are you sure that you don't have some other SMTP device that is filtering or relaying mail? Open an Outlook client, enter the SMTP address and press Ctrl-K and see if the address resolves to some other object in AD. -- Ed Crowley MVP "There are seldom good technological solutions to behavioral problems." . "nathan_e" wrote in message news:4304fa69-9fc2-4bfb-8c5f-ce574073c8cc... Hi, Thanks for the replies. I'm right clicking on the mailbox object in the exchange management console and clicking remove so it removes the AD object as well. The forward stays in place for all mailboxes that I remove. Ed Crowley MVP "There are seldom good technological solutions to behavioral problems."
May 14th, 2010 8:35pm

Please check the SMTP address as Ed suggested and see if the address can be resolved. Any update on the issue?
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May 17th, 2010 6:09am

Hi, The AD object created when the mailbox was created has definitely been removed. The email address still resolves though, but not sure how. We use an alias file on a linux server that routes incoming\outgoing mail. I cannot find any reference in the alias file where this particular email address is configured though. This is the message header as an example. Simply Business is the main mailbox and an AD object exisits for this. Insurance-for-Business is the mailbox that was removed along with the AD object. Is the bold line the key? Where would it get the for address from? Received: from linux.dmz.domain.com (ip address) by exchangeserver.domain.com (ip address) with Microsoft SMTP Server id 8.2.176.0; Mon, 17 May 2010 10:08:26 +0100 Received: from [ip address] (helo=exchangeserver.domain.com) by topside.dmz.xbridge.com with esmtps (TLSv1:RC4-MD5:128) (Exim 4.69) (envelope-from <user@simplybusiness.com>) id 1ODwJF-0003T0-1H for user@insurance-for-business.co.uk; Mon, 17 May 2010 10:08:25 +0100 Received: from exchangeserver.domain.com ([ip address]) by exchangeserver.domain.com (ip address]) with mapi; Mon, 17 May 2010 10:07:38 +0100 From: user <user@simplybusiness.co.uk> To: "'user@insurance-for-business.co.uk'" <user@insurance-for-business.co.uk> Date: Mon, 17 May 2010 10:07:37 +0100 Subject: Test Thread-Topic: Test Thread-Index: Acr1oGU4yWCREllhRyystvYOI8wluQ== Message-ID: <401D754B66EE2140890B59371D01BBF95ECBDC07B0@pike.sks.xbridge.com> Accept-Language: en-US Content-Language: en-US X-MS-Has-Attach: yes X-MS-TNEF-Correlator: acceptlanguage: en-US x-pmwin-version: 3.0.2.0, Antivirus-Engine: 3.7.1, Antivirus-Data: 4.53E x-puremessage: [Scanned] Content-Type: multipart/related; boundary="_004_401D754B66EE2140890B59371D01BBF95ECBDC07B0pikesksxbridg_"; type="multipart/alternative" MIME-Version: 1.0 Return-Path: user@simplybusiness.co.uk X-PMWin-Version: 3.0.2.0, Antivirus-Engine: 3.7.1, Antivirus-Data: 4.53E X-PureMessage: [Scanned]
May 17th, 2010 12:18pm

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