Mailbox Mailboxes, Don't think they are working correctly, am i doing something wrong?
Hi, For the first time the other day i set up a Room Mailbox so no doubt i am missing something. I setup the Mailbox in Exchange 2007 gui, then logged in via owa to access the Resource settings, all went fine there. We will be using this via owa and outlook 2007. So within outlook 2007 - I go "new meeting request" Within the window i have all the usual "To" "Subject" and "Location" etc. etc. The "location" box is a drop down menu, now i am assuming that there should be a list of the room mailboxes i have created within here? Mine is blank, nothing to choose from. So to the left of the there is a button "rooms" click that and i can't see my room mailboxes i have created. So ok go back to exchange check it is there yeap all seems fine. However after some googling it appears i should have a "all rooms" contact folder as default which we don't have. I have tried creating one in Exchange and then within the options of mailboxes it adds selected the resource or room mailbox option. Then it adds it and i can see it, but i have had to do this manually not automatically. Which is fine but is that right? should i have to do it manually? Could this be why my "location" box is empty within the new meeting request? After i have done this then click on rooms to the right of location and browse to all rooms which i created manually i then see it and it works, but i have to do this every time, it doesnt automatically go to the all rooms you have to select it from lots of contact groups we have set up which for me is no problem but for staff with no patience or common sense it's a different story, so surely this can't be right? Also within OWA the same thing as ni Outlook, you have at the bottom left the ability to add rooms and it's not there either. Why is this? Also is there a way we can access the calander of this room mailbox other than adding it as a shared calander? reason being is if we were to book a meeting a few weeks ahead we would like to look through the calender and give clients the option of dates rather than just booking it and getting a bounce back it's already booked etc. Also we would like to be able to manage what meetings are where with what client etc. with ease. Really scratching my brains over this one. Just too to make it accesable via the location drop down and the rooms buttom more easily without having to go through a massive list until you find it. Thanks.
June 22nd, 2010 11:42am

anyone? to simplfy the above i want to know why my room mailboxes are not showing up in the location box when i select new meeting request.
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June 22nd, 2010 5:37pm

I will start with a very basic question, do you create room mailboxes and not user mailboxes?Martin Sundstrm | Microsoft Certified Trainer | MCITP: Enterprise Messaging Administrator 2007/2010 | http://msundis.wordpress.com
June 22nd, 2010 5:57pm

Yes they were room mailboxes. Within exchange they have a different picture to the usual user mailboxes.
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June 22nd, 2010 6:49pm

Excellent. 1. The drop down list for Location in the Outlook 2007 meeting request is for cached locations. to see the rooms you will have to click on rooms. 2. There should be an address list in Exchange named "All Rooms". This address list should be dynamic and include all room mailboxes. As I understand it that list is missing in your environment? 3. The location list is empty becuse you haven't specified a location manually in any new calendar booking yet. 4. If you open the Scheduling Assistant, in the low right corner beneath "Duration:" there should be a list of free rooms. Is that populated with a list of rooms? Martin Sundström | Microsoft Certified Trainer | MCITP: Enterprise Messaging Administrator 2007/2010 | http://msundis.wordpress.com
June 22nd, 2010 9:25pm

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