Mail Contact and SPAM
I have a mail contact that points to someone's personal external email address. That person is now complaining of SPAM coming from my organization. Is this actually possible? I have message Hygiene type levels of protection; does SPAM to an external email address via a contact get around these measures?
September 5th, 2010 10:47pm

Yes, It is possible. If any one mailbox in your exchange organisation added the affected contact email address as a forwarder. If it is added in forwards, this means there is some issues with that particular mailbox rather than that contact. if that does not work, Remove that contact and recreate it. Check the servers why the spam is hitting on the servers, and try to fix it. Thanks
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September 5th, 2010 11:18pm

Did they provide you examples with the internet headers of these supposed SPAM messages?
September 5th, 2010 11:27pm

On Sun, 5 Sep 2010 19:47:01 +0000, Chaz4031 wrote: >I have a mail contact that points to someone's personal external email address. That person is now complaining of SPAM coming from my organization. Is this actually possible? Possible? Sure. Does that Contact have a SMTP address in your domain? If it does, is it necessary? If it isn't necessary then disable the automatic generation of e-mail addresses on the contact and then remove the address in your domain from the contact. Also, how is that Contact being used? Is it assigned as an alternate recipient on one, or more, mailboxes? If it is, then anything that's sent to the mailbo(es) will also be sent to the Contact. >I have message Hygiene type levels of protection; There's no anti-spam filter that's 100% effective -- none. >does SPAM to an external email address via a contact get around these measures? Probably not. --- Rich Matheisen MCSE+I, Exchange MVP --- Rich Matheisen MCSE+I, Exchange MVP
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September 6th, 2010 12:19am

Hi Chaz4031, 1. I would look up the tracking log of the email that was sent to the contact, and confirm whether the spam sent by your domain or not; if there are some spam from your domain, we could confirm why the issue exactly occured. 2. As Andy referred, let the contact domain admin to check the header or the log to confirm the spam whether came from your domain or not. 3. Check whether there is some configuration with using the specific contact Regards! Gavin
September 6th, 2010 8:48am

I had an e-mail contact I accidentally blocked as spam. How do I go about allowing that contacts e-mails back into my e-mail in box? Pure Hoodia
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September 6th, 2010 11:51am

Hi Gargh, What version of exchange do you use, and what antispam software do you use. You could add it into white list. Regards! Gavin
September 10th, 2010 11:42am

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