Please try to repair your Office as a quick fix.
If the repair doesn't work, please uninstall the current installed Office, and reinstall it again.
To uninstall the Office, follow the instructions in the following support article: http://support.microsoft.com/kb/2739501
See if the suggestions that Doug Robbins has made in the following thread helps: http://answers.microsoft.com/en-us/office/forum/office_365hp-word/word-2013-keeps-shutting-down-wont-print-to-my/708f3b8c-ac40-4e54-a028-fc18da6cf7c4.
You may also want to take a look at http://support.microsoft.com/ph/15834/en-u
I faced this same problem and reinstalled office several times but no luck, then followed below steps and got my issue resolved:
Solution is that you run word in "Administrative" mode:
To run the Word program in administrator mode, try the step below:
go to Computer, Programs files/Program files X (86).
Look for Microsoft Office ->Office 15.
Look for Winword.exe
Right click on it and click Properties
Click on the Compatibility tab and check the box forRun as admin.
Clickok.
Ref: http://answers.microsoft.com/en-us/office/forum/office_2013_release-word/unable-to-open-word-sorry-something-went-wrong-and/aa080850-1fe3-46b5-8338-905633e8f9a0
The above worked just fine...
For Windows 8 follow these alternate instructions-
Pull up your mini tiles
Look for the Word tile
RIGHT click on the Word tile and you will see a check mark in the top right corner
Now look down to the bottom of your page and you will see an option to "Run as administrator"
LEFT click that option, you will be asked to permit this program to make changes to your hard drive
Permit the action and Word should automatically open for you at that time
Fixed my issue!
Hi
I got it to work by opening task manager and ending the officeclicktorun.exe process, it should restart by itself, if it doesn't open services and restart the "Microsoft Office ClickToRun Service" service, it has worked for me every time so far.
To end the officeclicktorun.exe process:
1. Open task manager by pressing CTRL + SHIFT + ESC
2. Select the Processes tab
3. Scroll down the list to officeclicktorun.exe
4. Right click the officeclicktorun.exe node and select End Process