Hi,

several days ago I lost the connection to exchange. Based on an advise here I created a new Windows user account.

Both, MS Outlook and MS OneDrive connect seamlessly under this account.

Can I somehow fix my original account to reestablish my connection?

Thank you.

Martin

When I compare the two, the original account (which now cannot connect to exchange) has:

- server name written in capital letters.

- Account settings > Change acc. > More settings > Security tab = Logon network security (I have to choose one option, the new working windows account has this blank)

- the original account has also a connection tab, under the new (working windows account) there is no such tab at all)

• Edited by Martin Si Monday, August 03, 2015 8:14 AM

Reply from MS Outlook forum:

SamuelJoseph replied on

• Microsoft

Hello,

 

Thank you for posting in Microsoft Office Community.

 

As your query is related to exchange (Office 365), it would be best if you post your query in the Office 365 forum link mentioned below:

http://community.office365.com/en-us/default.aspx

 

Thank you.

I am using office 2013 connected to company Office 365 e-mail client.