MS Outlook and MS OneDrive cannot connect to exchange server

Hi,

several days ago I lost the connection to exchange. Based on an advise here I created a new Windows user account.

Both, MS Outlook and MS OneDrive connect seamlessly under this account.

Can I somehow fix my original account to reestablish my connection?

Thank you.

Martin

When I compare the two, the original account (which now cannot connect to exchange) has:

- server name written in capital letters.

- Account settings > Change acc. > More settings > Security tab = Logon network security (I have to choose one option, the new working windows account has this blank)

- the original account has also a connection tab, under the new (working windows account) there is no such tab at all)

  • Edited by Martin Si 23 hours 12 minutes ago
August 3rd, 2015 7:18am

Hi Martin,

What's your exchange version?

According to your desciption, it seems that you are not using on-premise Exchange, but outlook.com.

If so, I recommend you post this in Outlook.com forum, as this is the forum only for on-premise exchange issue.

Thanks for understanding!

Best regards,

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August 3rd, 2015 10:20pm

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