MRM not adding ElcMoveDate property
I have set up a "Managed Folder Mailbox Policy" linked to remove "Calendar","Deleted Items",&"Junk E-mails" ManagedFolderLinks : {Junk E-mail, Deleted Items, Calendar} MailboxPolicyFlags : 0 AdminDisplayName : ExchangeVersion : 0.1 (8.0.535.0) Name : Default Mailbox Policy DistinguishedName : ******** Identity : Default Mailbox Policy Guid : addf3ba5-626f-4d47-aacd-6b5d921a7284 ObjectCategory : ******** ObjectClass : {top, msExchRecipientTemplate, msExchMailboxRecipientTempl ate} WhenChanged : 4/18/2012 8:59:38 AM WhenCreated : 4/16/2012 10:34:50 AM OriginatingServer : ******* IsValid : True [PS] C:\Windows\System32>Get-ManagedContentSettings | fl MessageClassDisplayName : Calendar Items MessageClass : IPM.Appointment* Description : Managed Content Settings RetentionEnabled : True RetentionAction : MoveToDeletedItems AgeLimitForRetention : 365.00:00:00 MoveToDestinationFolder : TriggerForRetention : WhenDelivered MessageFormatForJournaling : UseTnef JournalingEnabled : False AddressForJournaling : LabelForJournaling : ManagedFolder : Calendar ManagedFolderName : Calendar AdminDisplayName : ExchangeVersion : 0.1 (8.0.535.0) Name : Delete Calendar Items After 365 Days DistinguishedName : CN=Delete Calendar Items After 365 Days,CN=Calenda r,CN=ELC Folders Container,****** Identity : Delete Calendar Items After 365 Days Guid : 7848d2d5-fac1-4838-a805-a4a37c4b33a4 ObjectCategory : ******** ObjectClass : {top, msExchELCContentSettings} WhenChanged : 4/16/2012 10:22:59 AM WhenCreated : 4/16/2012 10:22:59 AM OriginatingServer : ****** IsValid : True MessageClassDisplayName : All Mailbox Content MessageClass : * Description : Managed Content Settings RetentionEnabled : True RetentionAction : DeleteAndAllowRecovery AgeLimitForRetention : 35.00:00:00 MoveToDestinationFolder : TriggerForRetention : WhenMoved MessageFormatForJournaling : UseTnef JournalingEnabled : False AddressForJournaling : LabelForJournaling : ManagedFolder : Deleted Items ManagedFolderName : Deleted Items AdminDisplayName : ExchangeVersion : 0.1 (8.0.535.0) Name : Delete Deleted Items After 35 Days DistinguishedName : CN=Delete Deleted Items After 35 Days,CN=Deleted I tems,CN=ELC Folders Container,CN=CORPORATE,***** Identity : Delete Deleted Items After 35 Days Guid : 909a4208-7d36-4bde-8cea-d4d2198c1cc5 ObjectCategory : ****** ObjectClass : {top, msExchELCContentSettings} WhenChanged : 4/18/2012 9:39:43 AM WhenCreated : 4/16/2012 10:32:36 AM OriginatingServer : ******* IsValid : True MessageClassDisplayName : All Mailbox Content MessageClass : * Description : Managed Content Settings RetentionEnabled : True RetentionAction : MoveToDeletedItems AgeLimitForRetention : 35.00:00:00 MoveToDestinationFolder : TriggerForRetention : WhenDelivered MessageFormatForJournaling : UseTnef JournalingEnabled : False AddressForJournaling : LabelForJournaling : ManagedFolder : Junk E-mail ManagedFolderName : Junk E-mail AdminDisplayName : ExchangeVersion : 0.1 (8.0.535.0) Name : Delete Junk E-mail Items After 35 Days DistinguishedName : CN=Delete Junk E-mail Items After 35 Days,CN=Junk E-mail,CN=ELC Folders Container,CN=CORPORATE,***** Identity : Delete Junk E-mail Items After 35 Days Guid : 809b9871-1b47-475b-b7c9-917a92f17306 ObjectCategory : capella.lan/Configuration/Schema/ms-Exch-ELC-Conte nt-Settings ObjectClass : {top, msExchELCContentSettings} WhenChanged : 4/18/2012 9:39:43 AM WhenCreated : 4/16/2012 10:34:12 AM OriginatingServer : ******* IsValid : True I don't have an issue with Calendar and Junk E-mails they are being processed properly and being moved to the delete items folder. What I am having issues is with "Deleted Items" I have this set to delete on move date after 35 days. I understand that after the first time running against my mailbox I should see a property field tagged on the items of 0x67170102 but I do not see this being added. Since the elcmovedate property isn't being marked on items they are not being deleted after 35 days from the deleted items folder. I'm wondering if I have the policy linked properly I think I do since the other rules are working. Any insight would be amazing!
July 12th, 2012 11:58am

The output seems correct, just a note, it seems like you're not on SP3 or any SP for 2007, if this is the case then it's not supported, I suggest you go to SP3 RU7 then try and post back.Sukh
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July 12th, 2012 1:25pm

We are SP3 RU 3v2 for our whole environment.
July 12th, 2012 2:46pm

We are SP3 RU 3v2 for our whole environment. I would consider MRM logging to help track it down. That ExchangeVersion refers to the minimum version required to manage the objects, not the actual Exchange version.
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July 12th, 2012 3:28pm

Cheers. I assume you have tried to manually run against a mbx as a test and check? Tried moving the mbx to another DB and run manually and check property? Also enable logging as suggested above.Sukh
July 12th, 2012 3:43pm

This is happening environment wide on all DB's. I think next step is trying it in an isolated environment.
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July 12th, 2012 4:41pm

Hi, I have never found that the triggerforRetions action "WhenMoved" has been working well for the Deleted Items Folder. I have tried it many times and it always ends up that Im using "WhenDelivered" instead. That has always worked for me. The above is what I wrote in this thred and I still belive so. I'm guessing that is has to do with how emails are beeing (or not) tagged with a moved date depening on a user is using the Delete Button or if the the item is actually moved (drag & drop). Martina Miskovic
July 12th, 2012 5:34pm

Hi, Please understand that ElcMoveDate property will not be present at all until the Managed Folder Assistant has run on the folder and stamped the item. The first time the Managed Folder Assistant runs, it stamps every item with the ElcMoveDate property and the current timestamp. To clarify, this only applies to folders with Managed Content Settings set to "When item is moved to the folder." The Managed Folder Assistant will not delete any items at that point, unless there was somehow an existing item with an ElcMoveDate outside the retention period. How Retention Age is Calculated http://technet.microsoft.com/en-us/library/bb430780.aspx Understanding the Move Date in Messaging Records Management (MRM) http://blogs.technet.com/b/dhardin/archive/2009/05/25/understanding-retention-periods-for-messaging-records-management-mrm.aspxXiu Zhang TechNet Community Support
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July 13th, 2012 2:03am

Hi, Please understand that ElcMoveDate property will not be present at all until the Managed Folder Assistant has run on the folder and stamped the item. The first time the Managed Folder Assistant runs, it stamps every item with the ElcMoveDate property and the current timestamp. To clarify, this only applies to folders with Managed Content Settings set to "When item is moved to the folder." The Managed Folder Assistant will not delete any items at that point, unless there was somehow an existing item with an ElcMoveDate outside the retention period. How Retention Age is Calculated http://technet.microsoft.com/en-us/library/bb430780.aspx Understanding the Move Date in Messaging Records Management (MRM) http://blogs.technet.com/b/dhardin/archive/2009/05/25/understanding-retention-periods-for-messaging-records-management-mrm.aspxXiu Zhang TechNet Community Support
July 13th, 2012 2:17am

I imported my mailbox to our dev environment with same service pack roll update levels. After I created the exact MRM policies and content settings I ran MRM agaist my mailbox, after running it properly stamped my messages with ElcMoveDate. It appears something in my prod environment is stopping this from being stamped. Is there a way to turn on even more verbose logging for MRM other than the usual start processing?
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July 13th, 2012 10:05am

I can see this property via MFCMapi in our Dev environment. I exported my full mailbox and imported it into our dev environment created the exact same policies and ran it against my mailbox. This property showed up in Dev but not in prod. I'm wondering if I can turn on more verbose logging to see why its not adding this property in Prod. Thanks, Alex
July 15th, 2012 9:34pm

Hi, You can try to raise the diagnostic logging level to expert for MRM and then monitor the event log. Manage Diagnostic Logging Levels http://technet.microsoft.com/en-us/library/dd335139Xiu Zhang TechNet Community Support
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July 16th, 2012 1:24am

I have ran the following to turn up logging but it doesn't seem to add anything to the log file or in the event viewer Set-EventLogLevel -id "MSExchangeMailboxAssistants\Email_Lifecycle_Assistant" -level expert I don't think I need to restart any services for this to go active.
July 16th, 2012 10:07am

That may not be enough, you may have to take some tracing which you can setup but wont be able to view as it's needs MSFT support to convert.Sukh
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July 16th, 2012 11:18am

Does anyone think it could be a permissions issue at the database level?
July 18th, 2012 10:50am

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