Lync 2013 not installing with Custom Installation of Microsoft Office Proferssional Plus 2013 KMS

Office - 32 BIT

OS: Win 7 Enterprise 64bit

I have setup a Silent install from setup.exe /admin where it installs all portions of Office 2013 except for "One Note business Drive" and "Shared Components" - Every thing else is set to "Run all from my Computer"  Screen shot is below

After the install completes everything is listed in the Start Menu EXCEPT "Lync 2013" - Image Below

If I got Program and Features and do "Change" for Office I see Lync is installed.  Picture Below

I have to actually remove Lync through the menu above.  Close the Office utility and then select "Run all from my Computer" and install.  Then Lync shows up in the start menu and works as normal.  this would be fine for one offs but this needs to go on 60 PCs and to me this should be working like normal.  The only weird thing I see in the install directories is in the en-us\admin folder there is no .opal file for Lync but there appears to be one for all other applications and the other languages.  Could that be the problem?

Thanks for any input in this matter.  I am going to try and move one of those .opal files from a different language folder to see what that does but I am unfamiliar with those  :)

Rich


August 6th, 2015 4:17pm

Moving the .opal did not help.  :)
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August 6th, 2015 4:36pm

Hi,

There was a similar issue before:

Lync 2013 and OneDrive for Business are not installed after you deploy Office 2013 with SP1 by using a customized MSP

Lync 2013 and OneDrive for Business are not installed when installing Office 2013 with Service Pack 1

We need to make sure the latest version of the Office Customization Tool is used in the deployment process, if not, please download the latest version.

Also the workarounds in the second blog above may also be helpful to you, check the config.xml and add Lync into it.

Regards,

Melon Chen
TechNet Community Su

August 6th, 2015 10:29pm

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