Lost Office 2013 Activation after upgrading to Windows 10

Tried web activation and Phone activation, too. It can't be done.

In addition, I read some folks here having the same problem and tried different ways, but no go.

August 15th, 2015 5:54am

Hi,

According to your description, this issue is that the product key is considered invalid since the System upgrade. Since you have tried web activation and Phone activation, I suppose that the activation count might be exhausted.

 I suggest you contact the customer service, explain the scenario to them and ask if they can provide some help:

http://support.microsoft.com/gp/customer-service-phone-numbers/en-us

Regards,

George Zhao
TechNet Community Support

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August 17th, 2015 1:14am

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