Logging on to the mail server, failed.

Hi guys,

Would appreciate any advise given to the following issue:

I've installed and configured Exchange 2013 Std for a new organization, as a stand alone server.

Very small scale, with all pre and post configuration done. I'm in a testing phase by checking mail flow and set up of accounts from the clients side in outlook, all with success. ( OWA also in working 100%).

Today, when I needed to create their profiles in outlook, authentication takes place until the final step > logging on to mail server, where it fails. I've ruled out any authentication issue that might be the cause.

Regarding certificates, I'm using the self signed certificates exchange creates by default until I receive a 3rd party cert. This also, I believe is still in tact, with no changes made since the initial configuration.

Any ideas as to why there would be a problem logging on to the server all of a sudden?

Note, that accessing their accounts through OWA works perfectly. Just outlook itself where the error occurs.

Thanks in advance


  • Edited by Techn101 Tuesday, June 23, 2015 4:01 PM
June 23rd, 2015 4:01pm

Hi Allen

Thanks for the response. I've edited these public records and believe once I receive the 3rd party certificate I'll confirm the autodiscover entry.

Seeing that I can access these mailboxes through OWA and set it up on mobile devices, I believe it is the certificate that Outlook has a problem with while setting up the mailboxes.

Regards

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June 27th, 2015 8:49am

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