Hi,
Thanks for reply it was working configuration since a year it's started suddenly in all 110 clients,
Incoming Server POP3 995
Outgoing Server SMTP 587
Type of encrypted connection Auto
Server TimeOuts 1Minutes
with Default self signed certificate.
I tried with all kind of port & encrypted connection type.
Error MSG below.
Task 'helpdesk@primecorp.co (1) - Receiving' reported error (0x800CCC1A) : 'Your server does not support the connection encryption type you have specified. Try changing the encryption method. Contact your mail server administrator or Internet service provider (ISP) for additional assistance.'
Thanks
- Edited by SJR Primecorp 20 hours 55 minutes ago
Hi All,
This is my first post to ms exchange forum am getting Log onto incoming mail server (POP3): Your server does not support the connection encryption type you have specified. Try changing the encryption method. Contact your mail server administrator or Internet service provider (ISP) for additional assistance. in my outlook clients, till last Sunday (12.04.15) my exchange was well & good, Monday morning suddenly the problem started like none of our outlook pop3 clients are able to communicate with exchange (rest IMAP, SMTP & Exchange accounts are working fine). i have tried with all port no but no luck. please help me to get raid of this one.
Exchange 2013 CU6 with server 2012 Std 64Bit
Thanks,
Murali
- Edited by SJR Primecorp Thursday, April 16, 2015 6:19 AM
Hi,
Thanks for reply it was working configuration since a year it's started suddenly in all 110 clients,
Incoming Server POP3 995
Outgoing Server SMTP 587
Type of encrypted connection Auto
Server TimeOuts 1Minutes
with Default self signed certificate.
I tried with all kind of port & encrypted connection type.
Error MSG below.
Task 'helpdesk@primecorp.co (1) - Receiving' reported error (0x800CCC1A) : 'Your server does not support the connection encryption type you have specified. Try changing the encryption method. Contact your mail server administrator or Internet service provider (ISP) for additional assistance.'
Thanks
- Edited by SJR Primecorp Thursday, April 16, 2015 10:32 AM
Hi,
I tried with all port & encrypted connection type (SSL, TSL, Auto, None)
Thanks
HI Allen Wang,
Thanks for reply, please looking to below chart so that you can able to understand my problem better & request you to do needful.
Protocol | OWA | Outlook | Ports |
SMTP | working | working | 587 & 25 |
IMAP | working | working | 993 & 143 |
POP | working | Not working | 995 & 110 |
MAPI | working | working |
Thanks
- Edited by SJR Primecorp Monday, April 20, 2015 9:51 AM
Dear All,
I have found the solution for above problem, the problem has occur due to PopProxy inactivity please find relevant exchange management shell commends below.
1. Get-ServerComponentstate -Identity <yourmailserver.com>
Server Component State
yourmailserver.com ServerWideOffline Activeyourmailserver.com HubTransport Active
yourmailserver.com FrontendTransport Active
yourmailserver.com Monitoring Active
yourmailserver.com RecoveryActionsEnabled Active
yourmailserver.com AutoDiscoverProxy Active
yourmailserver.com ActiveSyncProxy Active
yourmailserver.com EcpProxy Active
yourmailserver.com EwsProxy Active
yourmailserver.com ImapProxy Active
yourmailserver.com OabProxy Active
yourmailserver.com OwaProxy Active
yourmailserver.com PopProxy Inactive
yourmailserver.com PushNotificationsProxy Active
yourmailserver.com RpsProxy Active
yourmailserver.com RwsProxy Active
yourmailserver.com RpcProxy Active
yourmailserver.com UMCallRouter Active
yourmailserver.com XropProxy Active
yourmailserver.com HttpProxyAvailabilityGroup Active
yourmailserver.com ForwardSyncDaemon Active
yourmailserver.com ProvisioningRps Active
yourmailserver.com MapiProxy Active
yourmailserver.com EdgeTransport Active
yourmailserver.com HighAvailability Active
yourmailserver.com SharedCache Active
2. Set-ServerComponentState -Identity <yourmailserver.com> -Component PopProxy -Requester HealthAPI
-State Active
3. Get-ServerComponentstate -Identity <yourmailserver.com>
Server Component Stateyourmailserver.com ServerWideOffline Active
yourmailserver.com HubTransport Active
yourmailserver.com FrontendTransport Active
yourmailserver.com Monitoring Active
yourmailserver.com RecoveryActionsEnabled Active
yourmailserver.com AutoDiscoverProxy Active
yourmailserver.com ActiveSyncProxy Active
yourmailserver.com EcpProxy Active
yourmailserver.com EwsProxy Active
yourmailserver.com ImapProxy Active
yourmailserver.com OabProxy Active
yourmailserver.com OwaProxy Active
yourmailserver.com PopProxy Active
yourmailserver.com PushNotificationsProxy Active
yourmailserver.com RpsProxy Active
yourmailserver.com RwsProxy Active
yourmailserver.com RpcProxy Active
yourmailserver.com UMCallRouter Active
yourmailserver.com XropProxy Active
yourmailserver.com HttpProxyAvailabilityGroup Active
yourmailserver.com ForwardSyncDaemon Active
yourmailserver.com ProvisioningRps Active
yourmailserver.com MapiProxy Active
yourmailserver.com EdgeTransport Active
yourmailserver.com HighAvailability Active
yourmailserver.com SharedCache Activ
Replace yourmailserver.com with your server host name.
Thanks
- Marked as answer by SJR Primecorp Tuesday, April 21, 2015 8:14 AM
- Edited by SJR Primecorp Wednesday, April 22, 2015 3:21 AM
The above solution works. :)
This is the Fix it solution for such POP connectivity issues.
- Proposed as answer by Anil Pujari 18 hours 23 minutes ago