Large folder count (15k) causes device mail client to freeze

Hi everybody,

I'm hoping someone has a quick answer to this issue. I have a user with 15,000 mail folders in his mailbox. We recently tried to switch him from an old blackberry to an iOS device. Each time he starts to sync his mail client freezes. We also tried a BES 10 and Android. I'm pretty certain his problem is caused by the large number of folders but does anyone know of any limits on folder count or anything else that could definitively explain why the mail client on his device freezes.

Thanks!

Alastair

July 31st, 2015 11:45am

Patient:  Doctor, it hurts when I do this.

Doctor:  Well, don't do that!

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August 1st, 2015 12:37pm

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