Hi,

I recently installed Office 2013 on my computer and I'm finding the new KeyTips very annoying. When I click the Alt key, the KeyTips appear across the ribbon sequentially from left to right instead of all at once. So, whenever I want to do a long combination of Key tips, such as Alt, H, F, C, I cannot navigate the ribbon as quickly, and the command is executed a few seconds after I finish typing. How can I deactivate this feature so that KeyTips appear all at once instead of sequentially from left to right?

Thanks.

Actually, in our test environment, the KeyTips always appear all at once.

For your issue:

1st, would you mind to tell us your system environment? Such as the memery size and the processor?

2nd, check if there are any 3rd-party add-ins enabled, disable them to determine if this behavior could be caused by the add-ins

I just checked and in my case, while they display ALMOST instantly, I do see a very quick display sweeping from left to right.  I have a relatively old "Vista" class computer.  So if it is your underlying computer hardware (CPU, GPU, RAM), you would have to be running a very old, "marginal" computer.

You will have to find out what is slowing down your computer. Answer Max's questions.

A temporary workaround would be to turn off tool tips: File menu > Options command > General option. Change the "Screen Tip Style" drop down.

Here are some more trouble shooting procedures you can try.  The first one I'd go with is starting Word in "safe mode" to suppress all of the addins.

Trouble Shoot Word problems that occur when you start or use Word 2010, 2007, 2003, or 2002

http://support.microsoft.com/kb/921541  2003-2010

 

http://support.microsoft.com/?kbid=820919-2002-2003

 

NOTE: part of this procedure is disabling addins. If you want to take a shortcut, check to see if you have a BlueTooth device driver or addin, ie send to Bluetooth, installed. Disabling BlueTooth is rapidly moving to the top of my Office trouble shooting process. Blue Tooth drivers have been identified as the cause of problems with many different random symptoms. If you have BlueTooth, disable it in control panel, device manager and possibly as an addin in Office apps.  Its not that I think there is anything inherently bad with Blue Tooth. The problem is with the people writing the drivers.

 

Dont Assume ANYTHING!

Dont assume some part of the trouble shooting processes listed below doesnt apply to you. Often there are things going on in the background that you just arent aware of. For example, when installing software it is all too easy to have an unwanted app installed if you dont carefully read every screen.

 

Uninstall Recent Software

At this point, you have also think about any software or plugins that you may have installed on your computer. Annoyingly, this problem with Word can be caused by a program that is completely unrelated to Word!

Did you recently install some new hardware? A printer, scanner, label machine, web cam, tablet, etc? Have you installed any software? If so, uninstall it and see if the problem goes away.  The following Skype links are an example of this issue

 

Office 2013 upgrade installed but apps all close immediately upon starting up

http://answers.microsoft.com/en-us/office/forum/office_2013_release-office_install/office-2013-upgrade-installed-but-apps-all-close/fa8d60ae-cb22-4910-8d16-3c71593f4ea9

<snip>I found some posts on line about opening each product that was closing in safe mode and disabling the ABBYY Reader add-on.  THis solved my problems.  Not sure why but I disabled that add on in WORD, EXCEL, and OUTLOOK and they all work now. </snip>

2013 02 12 - Copy error, some error in Event Viewer with the file gdiplus.dll - Uninstall iCloud Panel

<snip> While I couldn't precisely say whether the problems from Office stemmed from the iCloud Panel software, I decided to uninstall the software as I don't use it anyway. After doing that, Office is now working perfectly fine. No more re-starting or crashing when I'm running IE at the back, nor trying to copy something in Word or Excel. It looks like the iCloud Panel software does have some compatibility issues with Office. </snip>

 

Clipboard functionality no longer allows ability to paste formatting in Office Apps Skype error Official notice

http://support.microsoft.com/kb/2697462

https://social.technet.microsoft.com/Forums/en-US/excel/thread/0cffef67-afca-45ad-b75d-3eeb4a859983 

Starting in March 2012, "Skype click to Call" has been causing problems File Open problems, and Copy/Paste problems in Office Apps.

The quick test for this problem is to close all open browsers. If the problem goes away it is probably Skype.

March 30 MS has released an update to Skype that fixes the problem. Go to the Skype site, download and install the newest version ofc the program.

Clipboard broken Smart RAM

<snip>

For anyone reading this, I figured out the problem after surfing the web for the past 3-4 weeks. Painful process. I have a paid version of Advanced SystemCare Pro, v5.2.0. 3-4 weeks ago, while scanning through it's vast offerings, I came across a feature I could activate called "Smart RAM". I turned it on and checked the 5 boxes it offers in the settings. The last of those 5 is "Clean Clipboard". I unchecked this box a few minutes ago and it fixed my issues. I now have no problems with copy/paste. Info only, it case it helps anyone.

<snip>

Cannot select text Synergy

<snip>  Hi, I recently came across this problem in MS Word 2007 where after I type or hit any key on my keyboard while in the Word window, I can no longer highlight text with my mouse (by clicking once at the beginning of the text and dragging the mouse to the end of the text portion that I want to highlight). I have found that if I click out of the Word window and press any key on the keyboard, this seems to resolve the problem and I can finally highlight with my mouse. However, as soon as I type anything in the Word window again, highlighting with the mouse no longer works. Clicking on any key again within the Word window does not resolve the issue- I have to push a key outside the Word window in order to resolve the problem.    </snip>

<snip> Hi, I just figured out the problem. I had installed the Synergy program 1.5 weeks ago and by uninstalling it the problem appears to be resolved. Thank you both for your time and help.  </snip>

 

Word and Excel crash when I try to open a document

<snip> I had the same problem, i ran windword in safe mode successfully and disabled ABBYY FineReader 9.0 and the problem was solved as well, all is fine now and office is awesome!!</snip>

<snip> I ran my old Word 2010 and removed the ABBYY add-in. I didn't have to disable the whole program. I also did the "Quick Repair" and the "Online Repair" of Office 2013 Preview, but I'm pretty sure it was the add-in removal that made the difference. </snip

 

Why is MS Word 2010 freezing every time I copy anything? - <SNIP> Thank you! My culprit was MATLAB </SNIP>

 

Bluetooth Fix: Microsoft Word has stopped working

http://www.thewindowsclub.com/fix-microsoft-word-has-stopped-working

 

Example of a problem caused by Bluetooth

Alright, well, I found the answer to this final issue: I only needed to disable the Bluetooth add-in on Options. I have no idea why that would have been the problem, but I found it as a suggested fix here. Now every single thing opens quickly and without error.

Thanks for all your help everyone.

As a recap:

• My Office 2010 was a Click-to-Run version
• Word suddenly giving me messages about "Downloading the Required Feature," freezing up, slowing down...
• Ultimately had to uninstall Office
• Reinstalled it from the Microsoft website with my product key, choosing the 64-bit version instead of the Click-to-Run version
• Installed all new updates from Windows Updates
• Restarted computer
• Word working quickly with no messages, but became unresponsive when trying to open old files
• Went to File->Options->Add-Ins->Go-> and unchecked Bluetooth.
• Everything seems to be back to normal, if not better than before.

 

Black Blob during Copy / Paste

My problem is if I copy text from a web site or from Excel, Access etc into Word all I get is a black spot.

I have tried a repair install and checking all the settings against my laptop - where this function works properly.

The problem is caused by a defective Bluetooth add-in for Word, Excel, and PowerPoint, turn off the Com Addin.

Additional Notes:

1. The defective Bluetooth add-in is usually installed by a Bluetooth driver. (In my case - Intel Centrino Wireless Bluetooth 3.0 + High Speed Adaptor (v1.1))
2. Updating your Bluetooth driver (or reverting to an older version) may also resolve the problem.
3. Unfortunately simply disabling the add-in through the Word options may result in a 3 second freeze when loading Word 2007. (If this is a problem, changing to a different bluetooth driver version may be the better option)

 

Additional tip - Remove Older Printer Drivers

Oddly enough, this ended up being the cause of my problem. I had an older print driver installed on my Win7 machine and once I removed that driver, Word started working without any problems!

You can delete individual printer drivers by going into the registry. Note that simply going to Printers and Faxes and deleting a printer there does not delete the printer driver.

Follow Step 3 in my previous post about a printer error to remove the printer drivers:

http://www.online-tech-tips.com/computer-tips/fix-the-printer-spooler-service-terminated-unexpectedly/

 

Word 2010 Crashes when Loading DOC from SharePoint

http://answers.microsoft.com/en-us/office/forum/office_2010-word/word-2010-crashes-when-loading-docs-from/8502a925-e141-4d80-ae00-bda207dd855c

Here is a truely Off-the-wall solution that is in the same class as bad RAM and bad Video Cards

<snip> My problem turned out to be related to the WYSE thin clients we were using to connect to the Win 2008 R2 Terminal servers.  The software that allows/enhances use of dual screens called WYSE TXC Multi-Display v1.2.1.7 was causing the applications to crash (including IE 9 32bit).  Once this software was disabled - The errors stopped.

I have a feeling this software doesn't like Windows Server 2008 R2.  It was being used successfully on Server 2003.  I have seen a  few other posts on Google for people searching for an updated version without success. </snip>

 

Windows 8 / Office 2013 / HP printing probem - solution, install OLDER printer driver!

Office 2013 instead.  I am having problems with Excel, Word and Outlook printing to two separate HP laserjet printers, models 1522nf and model 3015.  I can print one file from these applications.  The second file locks up the Excel, Word or Outlook program and the only solution that I have found is to close out of the program.  If I restart my computer, I can then print one file beofre it locks up again.  This only happens with my HP Laserjet Printers.  I have a HP Officejet 8600 printer that does not have any problems printing in Office 2013 Excel, Word or Outlook.   Both of my Laserjet printers will print anything on Internet Exployer or non Office based programs without any issues.  I have downloaded the latest drivers for these printers and looked for any latest updates to Office 2013 and made sure that I had the most recent.

I installed the printer driver Vista version for my HP Laserjet 1522 and that fixed the problem with the Spolling / Cache issue with Office 2013.  Best Buy and HP via phone could not come up with this answer.   Thanks again!

 

When using word 2013, the arrows on the vertical scroll bar on right of page are not working well.

 

They work a couple of times then seize up.  I use them when slowly reading through or altering a document and hate that they are not functioning properly!!

Surprise Solution: Uninstall expired factory installed Office 2007 trial. 

OK, whatever works

 

Starting point when Word does something unexpected

As a general rule, when something seems to be going wrong, or at least not the way you want it to go, in Word, any version, go to Tools and then Options and study all the settings on all the tabs. You may even find some settings that you want to try that have nothing to do with the current problem.

When I was teaching Word and other Microsoft Office programs at a private business college, I had three rules:

1. Always check Tools Options
2. When in doubt, right-click on something
3. If you're wondering how to set up a special kind of material in a document, consider whether Word tables are suitable. The placement officer of the school came to me several times and asked how I thought she should set something up. Each time the answer was, "I'd use a Word table." By the fifth time she had stopped asking--she got the point.

 

Fix: Microsoft Word has stopped working Turn off Addins in Pictures

http://www.thewindowsclub.com/fix-microsoft-word-has-stopped-working

 

What to do When Word Crashes

http://www.gmayor.com/what_to_do_when_word_crashes.htm

http://word.mvps.org/FAQs/AppErrors/ProblemsStartingWord.htm

 

Support for Office 2010 and 2007 technical problems - Many links

http://support.microsoft.com/gp/gp_off_main

 

• Marked as answer by Max MengMicrosoft contingent staff, Moderator Tuesday, April 30, 2013 3:23 AM

I just checked and in my case, while they display ALMOST instantly, I do see a very quick display sweeping from left to right.  I have a relatively old "Vista" class computer.  So if it is your underlying computer hardware (CPU, GPU, RAM), you would have to be running a very old, "marginal" computer.

You will have to find out what is slowing down your computer. Answer Max's questions.

A temporary workaround would be to turn off tool tips: File menu > Options command > General option. Change the "Screen Tip Style" drop down.

Here are some more trouble shooting procedures you can try.  The first one I'd go with is starting Word in "safe mode" to suppress all of the addins.

Trouble Shoot Word problems that occur when you start or use Word 2010, 2007, 2003, or 2002

http://support.microsoft.com/kb/921541  2003-2010

 

http://support.microsoft.com/?kbid=820919-2002-2003

 

NOTE: part of this procedure is disabling addins. If you want to take a shortcut, check to see if you have a BlueTooth device driver or addin, ie send to Bluetooth, installed. Disabling BlueTooth is rapidly moving to the top of my Office trouble shooting process. Blue Tooth drivers have been identified as the cause of problems with many different random symptoms. If you have BlueTooth, disable it in control panel, device manager and possibly as an addin in Office apps.  Its not that I think there is anything inherently bad with Blue Tooth. The problem is with the people writing the drivers.

 

Dont Assume ANYTHING!

Dont assume some part of the trouble shooting processes listed below doesnt apply to you. Often there are things going on in the background that you just arent aware of. For example, when installing software it is all too easy to have an unwanted app installed if you dont carefully read every screen.

 

Uninstall Recent Software

At this point, you have also think about any software or plugins that you may have installed on your computer. Annoyingly, this problem with Word can be caused by a program that is completely unrelated to Word!

Did you recently install some new hardware? A printer, scanner, label machine, web cam, tablet, etc? Have you installed any software? If so, uninstall it and see if the problem goes away.  The following Skype links are an example of this issue

 

Office 2013 upgrade installed but apps all close immediately upon starting up

http://answers.microsoft.com/en-us/office/forum/office_2013_release-office_install/office-2013-upgrade-installed-but-apps-all-close/fa8d60ae-cb22-4910-8d16-3c71593f4ea9

<snip>I found some posts on line about opening each product that was closing in safe mode and disabling the ABBYY Reader add-on.  THis solved my problems.  Not sure why but I disabled that add on in WORD, EXCEL, and OUTLOOK and they all work now. </snip>

2013 02 12 - Copy error, some error in Event Viewer with the file gdiplus.dll - Uninstall iCloud Panel

<snip> While I couldn't precisely say whether the problems from Office stemmed from the iCloud Panel software, I decided to uninstall the software as I don't use it anyway. After doing that, Office is now working perfectly fine. No more re-starting or crashing when I'm running IE at the back, nor trying to copy something in Word or Excel. It looks like the iCloud Panel software does have some compatibility issues with Office. </snip>

 

Clipboard functionality no longer allows ability to paste formatting in Office Apps Skype error Official notice

http://support.microsoft.com/kb/2697462

https://social.technet.microsoft.com/Forums/en-US/excel/thread/0cffef67-afca-45ad-b75d-3eeb4a859983 

Starting in March 2012, "Skype click to Call" has been causing problems File Open problems, and Copy/Paste problems in Office Apps.

The quick test for this problem is to close all open browsers. If the problem goes away it is probably Skype.

March 30 MS has released an update to Skype that fixes the problem. Go to the Skype site, download and install the newest version ofc the program.

Clipboard broken Smart RAM

<snip>

For anyone reading this, I figured out the problem after surfing the web for the past 3-4 weeks. Painful process. I have a paid version of Advanced SystemCare Pro, v5.2.0. 3-4 weeks ago, while scanning through it's vast offerings, I came across a feature I could activate called "Smart RAM". I turned it on and checked the 5 boxes it offers in the settings. The last of those 5 is "Clean Clipboard". I unchecked this box a few minutes ago and it fixed my issues. I now have no problems with copy/paste. Info only, it case it helps anyone.

<snip>

Cannot select text Synergy

<snip>  Hi, I recently came across this problem in MS Word 2007 where after I type or hit any key on my keyboard while in the Word window, I can no longer highlight text with my mouse (by clicking once at the beginning of the text and dragging the mouse to the end of the text portion that I want to highlight). I have found that if I click out of the Word window and press any key on the keyboard, this seems to resolve the problem and I can finally highlight with my mouse. However, as soon as I type anything in the Word window again, highlighting with the mouse no longer works. Clicking on any key again within the Word window does not resolve the issue- I have to push a key outside the Word window in order to resolve the problem.    </snip>

<snip> Hi, I just figured out the problem. I had installed the Synergy program 1.5 weeks ago and by uninstalling it the problem appears to be resolved. Thank you both for your time and help.  </snip>

 

Word and Excel crash when I try to open a document

<snip> I had the same problem, i ran windword in safe mode successfully and disabled ABBYY FineReader 9.0 and the problem was solved as well, all is fine now and office is awesome!!</snip>

<snip> I ran my old Word 2010 and removed the ABBYY add-in. I didn't have to disable the whole program. I also did the "Quick Repair" and the "Online Repair" of Office 2013 Preview, but I'm pretty sure it was the add-in removal that made the difference. </snip

 

Why is MS Word 2010 freezing every time I copy anything? - <SNIP> Thank you! My culprit was MATLAB </SNIP>

 

Bluetooth Fix: Microsoft Word has stopped working

http://www.thewindowsclub.com/fix-microsoft-word-has-stopped-working

 

Example of a problem caused by Bluetooth

Alright, well, I found the answer to this final issue: I only needed to disable the Bluetooth add-in on Options. I have no idea why that would have been the problem, but I found it as a suggested fix here. Now every single thing opens quickly and without error.

Thanks for all your help everyone.

As a recap:

• My Office 2010 was a Click-to-Run version
• Word suddenly giving me messages about "Downloading the Required Feature," freezing up, slowing down...
• Ultimately had to uninstall Office
• Reinstalled it from the Microsoft website with my product key, choosing the 64-bit version instead of the Click-to-Run version
• Installed all new updates from Windows Updates
• Restarted computer
• Word working quickly with no messages, but became unresponsive when trying to open old files
• Went to File->Options->Add-Ins->Go-> and unchecked Bluetooth.
• Everything seems to be back to normal, if not better than before.

 

Black Blob during Copy / Paste

My problem is if I copy text from a web site or from Excel, Access etc into Word all I get is a black spot.

I have tried a repair install and checking all the settings against my laptop - where this function works properly.

The problem is caused by a defective Bluetooth add-in for Word, Excel, and PowerPoint, turn off the Com Addin.

Additional Notes:

1. The defective Bluetooth add-in is usually installed by a Bluetooth driver. (In my case - Intel Centrino Wireless Bluetooth 3.0 + High Speed Adaptor (v1.1))
2. Updating your Bluetooth driver (or reverting to an older version) may also resolve the problem.
3. Unfortunately simply disabling the add-in through the Word options may result in a 3 second freeze when loading Word 2007. (If this is a problem, changing to a different bluetooth driver version may be the better option)

 

Additional tip - Remove Older Printer Drivers

Oddly enough, this ended up being the cause of my problem. I had an older print driver installed on my Win7 machine and once I removed that driver, Word started working without any problems!

You can delete individual printer drivers by going into the registry. Note that simply going to Printers and Faxes and deleting a printer there does not delete the printer driver.

Follow Step 3 in my previous post about a printer error to remove the printer drivers:

http://www.online-tech-tips.com/computer-tips/fix-the-printer-spooler-service-terminated-unexpectedly/

 

Word 2010 Crashes when Loading DOC from SharePoint

http://answers.microsoft.com/en-us/office/forum/office_2010-word/word-2010-crashes-when-loading-docs-from/8502a925-e141-4d80-ae00-bda207dd855c

Here is a truely Off-the-wall solution that is in the same class as bad RAM and bad Video Cards

<snip> My problem turned out to be related to the WYSE thin clients we were using to connect to the Win 2008 R2 Terminal servers.  The software that allows/enhances use of dual screens called WYSE TXC Multi-Display v1.2.1.7 was causing the applications to crash (including IE 9 32bit).  Once this software was disabled - The errors stopped.

I have a feeling this software doesn't like Windows Server 2008 R2.  It was being used successfully on Server 2003.  I have seen a  few other posts on Google for people searching for an updated version without success. </snip>

 

Windows 8 / Office 2013 / HP printing probem - solution, install OLDER printer driver!

Office 2013 instead.  I am having problems with Excel, Word and Outlook printing to two separate HP laserjet printers, models 1522nf and model 3015.  I can print one file from these applications.  The second file locks up the Excel, Word or Outlook program and the only solution that I have found is to close out of the program.  If I restart my computer, I can then print one file beofre it locks up again.  This only happens with my HP Laserjet Printers.  I have a HP Officejet 8600 printer that does not have any problems printing in Office 2013 Excel, Word or Outlook.   Both of my Laserjet printers will print anything on Internet Exployer or non Office based programs without any issues.  I have downloaded the latest drivers for these printers and looked for any latest updates to Office 2013 and made sure that I had the most recent.

I installed the printer driver Vista version for my HP Laserjet 1522 and that fixed the problem with the Spolling / Cache issue with Office 2013.  Best Buy and HP via phone could not come up with this answer.   Thanks again!

 

When using word 2013, the arrows on the vertical scroll bar on right of page are not working well.

 

They work a couple of times then seize up.  I use them when slowly reading through or altering a document and hate that they are not functioning properly!!

Surprise Solution: Uninstall expired factory installed Office 2007 trial. 

OK, whatever works

 

Starting point when Word does something unexpected

As a general rule, when something seems to be going wrong, or at least not the way you want it to go, in Word, any version, go to Tools and then Options and study all the settings on all the tabs. You may even find some settings that you want to try that have nothing to do with the current problem.

When I was teaching Word and other Microsoft Office programs at a private business college, I had three rules:

1. Always check Tools Options
2. When in doubt, right-click on something
3. If you're wondering how to set up a special kind of material in a document, consider whether Word tables are suitable. The placement officer of the school came to me several times and asked how I thought she should set something up. Each time the answer was, "I'd use a Word table." By the fifth time she had stopped asking--she got the point.

 

Fix: Microsoft Word has stopped working Turn off Addins in Pictures

http://www.thewindowsclub.com/fix-microsoft-word-has-stopped-working

 

What to do When Word Crashes

http://www.gmayor.com/what_to_do_when_word_crashes.htm

http://word.mvps.org/FAQs/AppErrors/ProblemsStartingWord.htm

 

Support for Office 2010 and 2007 technical problems - Many links

http://support.microsoft.com/gp/gp_off_main

 

• Marked as answer by Max MengMicrosoft contingent staff, Moderator Tuesday, April 30, 2013 3:23 AM

Hi Max,

I'm having the same issue and am running Windows 8.1 on a custom computer with 3.4Ghz AMD processor, 8GB RAM and an SSD hard drive.

All of my add-ins are disabled.

Any new info on this issue?

Appreciate your help.

Thanks.

This happens to me with ScreenTips off and all add-ins disabled. I haven't been able to find a fix yet and I've re-installed office twice. My computer is by no means slow.

Possibly, it might be related to display/graphics (Office2013 introduced newer hardware graphics acceleration methods).
You can try these suggestions?

http://support.microsoft.com/kb/2761977

This happens to me with ScreenTips off and all add-ins disabled. I haven't been able to find a fix yet and I've re-installed office twice. My computer is by no means slow.

Same issue here. Have 8GB RAM, Windows 8.1 on brand new i5 laptop. Disabled all graphics options and no add-ins on Excel. The "Screen Tip" animation running sequentially from left to right significantly slows down keyboard shortcuts. Eg. typing Alt+H+O+M takes about a second longer than in the older Excel (because the screentips load 3 times!). Pretty annoying when keyboard shortcuts are supposed to save time and you use shortcuts constantly.

There must be a way to (i) [Preferred] display screentips instantly or (ii) [not my preference] toggle off the screentip (so it will not activate on tapping Alt )

• Edited by nemmienemmie Friday, January 31, 2014 9:18 PM

This happens to me with ScreenTips off and all add-ins disabled. I haven't been able to find a fix yet and I've re-installed office twice. My computer is by no means slow.

Same issue here. Have 8GB RAM, Windows 8.1 on brand new i5 laptop. Disabled all graphics options and no add-ins on Excel. The "Screen Tip" animation running sequentially from left to right significantly slows down keyboard shortcuts. Eg. typing Alt+H+O+M takes about a second longer than in the older Excel (because the screentips load 3 times!). Pretty annoying when keyboard shortcuts are supposed to save time and you use shortcuts constantly.

There must be a way to (i) [Preferred] display screentips instantly or (ii) [not my preference] toggle off the screentip (so it will not activate on tapping Alt )

• Edited by nemmienemmie Friday, January 31, 2014 9:18 PM

Same problem - very slow shortcuts exactly as described - alt H V S takes a second, maybe even more.

Core i5, 4gb ram, recent clean build

This is seriously a huge pain. None of the "Answers" helped at all. It takes 1-3 seconds to execute shortcuts that used to run as fast as I could type.

If anyone has an actual solution, please share! Unless you're from Microsoft, in which case don't bother answering - I'm not going to waste my time telling you the "memery" of my computer. This issue is clearly not related to system performance.

Having the same issue, and so are two other colleagues with very new computers (all different models). Would love to get some more guidance...

I think we have established that is it not the computer specs that is the problem here but the software. I got a 16GB, i7, SSD setup and I have to wait 2 s for my Alt-shortcuts to appear... Some more discussion here but nosolution http://answers.microsoft.com/en-us/office/forum/office_2013_release-excel/2013-how-to-disable-shortcut-animation-when/d1ea43c2-071a-49c5-9720-cc884dbb5fe9?page=2. My problem follows the pattern described there, there is no delay on a fresh restart of windows, but a painfully long one after running the computer for a while.

It is laughable that this question is marked as answered by some microsoft rep that recommended to check system specs. 

• Proposed as answer by Polecat14 Thursday, May 15, 2014 10:43 PM
• Unproposed as answer by Polecat14 Thursday, May 15, 2014 10:43 PM

I think we have established that is it not the computer specs that is the problem here but the software. I got a 16GB, i7, SSD setup and I have to wait 2 s for my Alt-shortcuts to appear... Some more discussion here but nosolution http://answers.microsoft.com/en-us/office/forum/office_2013_release-excel/2013-how-to-disable-shortcut-animation-when/d1ea43c2-071a-49c5-9720-cc884dbb5fe9?page=2. My problem follows the pattern described there, there is no delay on a fresh restart of windows, but a painfully long one after running the computer for a while.

It is laughable that this question is marked as answered by some microsoft rep that recommended to check system specs. 

• Proposed as answer by Polecat14 Thursday, May 15, 2014 10:43 PM
• Unproposed as answer by Polecat14 Thursday, May 15, 2014 10:43 PM

I had this problem too on a brand new Ultrabook with decent specs running Win8. But I did find a solution in my particular case. I routinely use Sticky Keys (accessibility feature). As soon as I turned Sticky Keys off, the slow key tip problem went away.

Now I have to decide what I hate worse: the slow key tips or the carpal tunnel pain in my wrists when I have to hold two keys down at once (i.e., shift/alt/ctrl).

Same issue. It's a huge pain!

I also have the same issue. 

Mine laptop is Lenovo T440s with the highest hardware configuration available. This is a huge pain for many of us now. I know that the issue is within Excel itself after talking to several friends.

Is it possible just to downgrade it to 2010 version?

Thank you.

I also had the same issue. The problem is disabling visual effects in windows via control panel > system > advanced system settings > performance settings > uncheck "animate controls and elements inside windows"

Its so much better to have those shortcut tips load quick. Here is a more thorough walkthrough:

http://www.eightforums.com/tutorials/5657-visual-effects-adjust-windows-8-a.html

Cheers,

-Michael

Tried...

Disabled hardware acceleration.
Disabled the things in control panel > advanced > performance

Still the same problems for me.  I am using windows in VirtualBox so there's no fancy acceleration in the graphics.  
Also, there's a problem with using alt-tab, it is much slower than in other apps.  This is the most annoying thing for me since I switch windows a lot.

I'm using an excel file in office 2013 on a 1 year old computer.  No add-ins.  But I can edit the same file a lot quicker in office 2003 using an older computer.

I feel office has gone backwards.  It's less of a business productivity software now(which needs quick interactions with the user), but more of a pretty toy.

• Edited by niknaho Sunday, July 27, 2014 12:16 PM added no add-ins

Tried...

Disabled hardware acceleration.
Disabled the things in control panel > advanced > performance

Still the same problems for me.  I am using windows in VirtualBox so there's no fancy acceleration in the graphics.  
Also, there's a problem with using alt-tab, it is much slower than in other apps.  This is the most annoying thing for me since I switch windows a lot.

I'm using an excel file in office 2013 on a 1 year old computer.  No add-ins.  But I can edit the same file a lot quicker in office 2003 using an older computer.

I feel office has gone backwards.  It's less of a business productivity software now(which needs quick interactions with the user), but more of a pretty toy.

• Edited by niknaho Sunday, July 27, 2014 12:16 PM added no add-ins

Would be great if we could get actual acknowledgement of this problem from Microsoft and an actual solution that works. All you have to do microsoft, is try pressing a shortcut combination on any office products on windows 8 and you will see. Then try your troubleshooting solutions.. they dont work. The real problem is most likely that there is the built in mobile functionality that THEY WONT LET YOU TURN OFF - after trolling the internet for hours I found there is no fix.

Downloading the most up to date graphics driver worked for me. When you ask it to search for updates via the control panel it never finds them or tell you that it is up to date when it is not. Try downloading the driver here for an intel graphics card: 

https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=23764&lang=eng&ProdId=3319

I'm having this problem with Win 8.1 pro + excel 2013 (8 core i7@2.3 Ghz 16GM ram)  and have tried every troubleshooting and purported fix for this cascading key tip animation problem--its driving me mad. For comparison I ran Excel 2010 on a different laptop with only 8 GB of memory is its running much faster and more reliably. The problem seems to become more severe over time for example: a spreadsheet will run only annoyingly slow when the PC has recently been restarted but the longer the spreadsheet has been open the more sluggish the shortcut responses become. Thus far I've tried:

(1) starting excel 2013 in safe mode;

(2) uninstalling all add-ins;

(3) reinstalling windows/office 365 Pro Plus;

(4) turning off animations in excel advanced options;

(5) updating /uninstalling/reinstalling processor and graphics card drivers;

(6) disabling graphics acceleration in excel advanced options;

(7) disabling graphics acceleration via registry edits (changing the graphicsacceleration entered values);

(8) turning off all hardware acceleration;

(9) finally calling MS support--hours wasted--but all they did is verbally walk me through (1-4) above before surrendering. 

Seriously MS! Please fix this. For an Excel loyalist and lover, this is becoming a very annoying thing for me to deal with.

Adding to the list. Please help us! Very annoying.