I've tried using the Business Contact Manager addin on Outlook 2013 to familiarise myself with it, as most of my clients would be more interested in trying it out before moving on Dynamics CRM.
At first it seemed pretty good, with wide integration with the Office suite and decent functionality. However, now it has stopped starting with Outlook. I enabled the addin to always start (as it was disabled because it was causing Outlook to start slowly), but now I have to set the whole thing up again.
I didn't make a note of the SQL database credentials on my first tryout, and it won't be too much hassle to set up again, but I don't want to spend any more time with it if this is the sort of thing it does on a regular basis.
Is Business Contact Manager usable? Why has it stopped working and does this often happen with Office 2013?