Internal outlook users cannot connect to Exchange Server 2013

Hi Everyone,

I installed exchange 2013, already added an SRV for autodiscover on my external DNS, my problem is when I'm on a public network or on my house networt, which doesnt have any firewall (directly connected to the internet). I can connect my outlook to the Exchange server. When I'm @ the office (Internal Network) I'm having issues, we cannot connect to the Exchange Server. Is there any ports? or application control? that we need to allow on the internal security?

Thanks,

MIkey Cunanan

MSI-ECS

August 31st, 2015 11:17pm

Do you LB for internal network ? if yes check you are able to telnet to LB on 443.

If not, are able to telnet to port 443 from internal network to direct exchange servers.

Enable netmon and launch outlook and see where the network is routing.

Free Windows Admin Tool Kit Click here and download it now
August 31st, 2015 11:46pm

Hi Vishwanath,

can it be more specific?

August 31st, 2015 11:47pm

LB = load balancer

Do you have load balancer for internal network.

You should be able to telnet from your Internal network to exchange servers / load balancer on 443.


Outlook uses rpc/https for both internal and external communication

Have you set your Exchange internal urs to load balancer urls ? 

Free Windows Admin Tool Kit Click here and download it now
August 31st, 2015 11:51pm

Load balancer?

are you refering to firewall?

on direct connection @ home I can connect with no problem.

When connecting here in office with proxy, I cannot connect, even if we uncheck the firewall settings.

September 1st, 2015 12:31am

Problem solved..

1.Defined internal OA same as external OA

2. Disable IPV6 on Exchange Server

3. Authentication set to Basic

4. Restart pc

Free Windows Admin Tool Kit Click here and download it now
September 1st, 2015 2:54am

Problem solved..

1.Defined internal OA same as external OA

2. Disable IPV6 on Exchange Server

3. Authentication set to Basic

4. Restart Exchange Server


September 1st, 2015 6:53am

This topic is archived. No further replies will be accepted.

Other recent topics Other recent topics