Internal Out of Office message going to external recipients

I've got an Exchange 2013 deployment on Server 2008 R2 Standard. For all users, if they set Out of Office auto-replies, and set different messages for internal and external users, in all cases the internal message is sent to external recipients.

I've tested with creating a brand new user and mailbox, and setting Out of Office that says Internal Message for internal, and External Message for external, then sending a test from my personal Yahoo account, and can verify I got the Internal Message response. I ran a powershell Get-MailboxAutoReplyConfiguration command on the test mailbox, and got the correct messages back for Internal and External. No idea where to go from here. Can anyone help? I'm completely stumped.

Cheers!

Sam

July 13th, 2015 9:21am

Hello

check remot domain config:

Get-RemoteDomain |fl allowedooftype need external or ExternalLegacy

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July 13th, 2015 9:36am

Hi Sneff!

That command brings up 2 entries:

AllowedOOFType : InternalLegacy 

and 

AllowedOOFType : External

Should this be something else?

Cheers!

July 13th, 2015 10:39am

Ok bit more info. Running get-remotedomain returns the following:

Name                       DomainName                           AllowedOOF
----                          ----------                                  ----------
Default                        *                                            InternalLegacy
Contoso.com Configuration      contoso.com                External

I'm guessing the issue here is the * set to InternalLegacy, is this what I need to change, and if so, how?

Cheers!

Sam



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July 13th, 2015 12:35pm

Hello

try: Set-RemoteDomain -Identity * -AllowedOOFType external

July 13th, 2015 2:05pm

Ok bit more info. Running get-remotedomain returns the following:

Name                       DomainName                           AllowedOOF
----                          ----------                                  ----------
Default                        *                                            InternalLegacy
Contoso.com Configuration      contoso.com                External

I'm guessing the issue here is the * set to InternalLegacy, is this what I need to change, and if so, how?

Cheers!

Sam



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July 13th, 2015 4:33pm

Hi,

By default, the value of AllowedOOFType is External for OOF notification returned to users at the remote domain. And the * means all the remote domains, so thats why external senders will receive the internal OOF message.

Sneff_Gabor's solution should solve your problem.

Best Re

July 13th, 2015 9:50pm

Cheers! I tried that, but when I run that command however, it errors with "The operation couldn't be performed because '*' matches multiple entries" and doesn't proceed. Any idea how to move past that?

Thanks

Sam

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July 14th, 2015 8:51am

Cheers! I tried that, but when I run that command however, it errors with "The operation couldn't be performed because '*' matches multiple entries" and doesn't proceed. Any idea how to move past that?

Thanks

Sam

Try:

Set-RemoteDomain -Identity Default -AllowedOOFType external

July 14th, 2015 9:27am

Yup, found it myself too, but exactly right! That worked, thanks everyone!
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July 14th, 2015 9:37am

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