Hi, I have one issue in our Exchange 2010. we have not configured Antispam on Hub server and we dont have Edge server too. Now user s are complaining that they are getting their office colleagues mails in Junk folder. If i am right this should not happen as this is a internal mail communication Can anyone please tell me how can resolve this issue. Regars Kris

Check your antispam settings on the hub server if you are not having edge. also ensure the settings on the outlook... http://technet.microsoft.com/en-us/library/aa997658.aspx http://www.allspammedup.com/2010/06/configuring-exchange-server-2010-anti-spam-settings-for-individual-mailboxes/

Thanks for your reply actually we were not setup antispam on our HUB SERVER too. Our all external mail communications are going through Message labs. Here problem is, especially Internal mails are going to Junk folder. not for external Both Uses domains and Mailbox databases are same one. recipient always missing his colleagues mail as this mail is going to JUNK folder Regards Kris

if internal mail going to junk folder , can you get those mail to safe list. there is a setting on outlook which controls this behaviour

Yes I did it but i wondered that how come internal mails are going to Junk folder?. any specific reason? Regards Kris

On Fri, 3 Dec 2010 01:23:47 +0000, Lotusnotes wrote: >Yes I did it but i wondered that how come internal mails are going to Junk folder?. any specific reason? I'd have to guess that the messages are sent using SMTP and anonymous connections. An e-mail sent by an authenticated user would receive a SCL of -1 and Outlook shouldn't categorize that as junk. --- Rich Matheisen MCSE+I, Exchange MVP --- Rich Matheisen MCSE+I, Exchange MVP

Hi, We have Exchange 2010 infrastructure. I don't have much idea how to check SMTP authentication Can any one please tell me how to check ? Kris

On Sat, 4 Dec 2010 03:45:34 +0000, Lotusnotes wrote: >Hi, We have Exchange 2010 infrastructure. I don't have much idea how to check SMTP authentication Can any one please tell me how to check ? Kris You can check the headers in the message. X-MS-Exchange-Organization-AuthMechanism --- Rich Matheisen MCSE+I, Exchange MVP --- Rich Matheisen MCSE+I, Exchange MVP

I would like to explain all internal emails will be assign a SCL value “-1”, however, the IMF/SCL related Store Action is totally separate from and unrelated to the Outlook client-side Junk E-mail evaluation. Outlook doesn’t use the IMF provided SCL values for its client-side (cached-mode only) anti-spam determination. Instead, it does its own Junk E-mail evaluation and determines whether or not to move the mail to the Junk E-mail folder based on the settings within the “Tools->Options” Junk E-mail settings. Please refer to the following article for more information: http://blogs.technet.com/evand/archive/2005/01/31/363935.aspx Outlook anti-spam feature based on several factors-such as the frequency the message was sent and the content and structure of the message. Due to above reason, even if the email is from an internal address, it still have the chance to be dropped into the Junk email folder. If it happen on few users, you can add the sender to safe sender list in “Tools->Options” Junk E-mail settings in Outlook. Nevertheless, the issue also can be caused by Outlook rules, please double check it. Sometimes, a corrupted hidden rule also can lead this, if so, you can try the suggestions in this article. Thanks.Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.