Hello I have a copier that uses smtp to send scanned documents in a pdf format to the users exchange email. Up until a couple of weeks ago I had IMF turned on and life was good. I had some users stating that they did not receive there scan. The only change that I could figure out was that I applied the IMF definition from the beginning of April and that is when they stopped. I have turned off IMF and it comes through just fine. However it has significantly increased the amount of spam that I receive. I have spoken with the vendor of the copier and they said that there is no way to modify the header to make it so that IMF does not pick it up as spam. I have tried adding the IP of the copier in the message delivery options to make it so that it does not flag it as spam with no luck.Is there a way to leave IMF active and send the email address to a local account without going out to the internet and back in to circumvent IMF since it is a trusted source?Any help would be greatly appreciatedThanksEd

well your first problem is that you are using IMF... just kidding. i know a lot of the copiers i have worked on, support the option to authenticate to the smtp server, have you tried this? also, i'm not sure what you meant about going to the internet and back. is the smtp address in your copier set to be the internal IP of your exchange address? this is how it should be. also: "...In absence of a whitelist feature built into IMF, here's what can be done:1) Global Accept List: Add IP addresses of sending hosts in Connection Filtering's Global Accept list (Global Settings | Message Delivery -> properties | Connection Filtering tab), and enable Connection Filtering on SMTP virtual server properties (General tab | Advanced button next to IP address | select IP address -> Edit | check Apply Connection Filter). This allows messages from the sending host to bypass Connection Filtering - it will deliver the message even if the sending host is listed on a RBL - and IMF as well..." http://exchangepedia.com/blog/2006/12/imf-wheres-whitelist.html

Who's the man - You the man. I had gone to message delivery before and found the accept list and added it but I was close but no cigar. I did not enable connection filtering on the SMTP server DUH . Thanks for the help man Ed