Hi

i have problem when i try to search  contact  on shared contact  in outlook 2013

i get this error message "Instant Search enocuntered a problem while trying to display search result. Modifying your query may resolve this problem".

the user have  full premmision to shared contact

Hi,

Do you have cached Exchange mode enabled? If so, please make sure you have the 'Download shared folders' option enabled:

1. In Outlook, click File , click Account Settings , and then click Account Settings (again).

2. Select the Microsoft Exchange account, and then click  Change .

3. Click More Settings .

4. Click the Advanced tab.

5. Select the Download Shared Folders option.

6. Click OK , click Next , click Finish , and then click Close in the Account Settings dialog box.

7. Restart Outlook and then test the issue again.

Please let me know the result.

Regards,

Steve Fan
TechNet Community Support

the outlook is not in cached mode , i try to rebuild the search index and now when i try to search it's doesn't find anything 

Thank you for the update.

Since you are using Outlook in Online Mode, the search feature passes the query to the Microsoft Exchange server, utilizing the index available on the server. It's more likely a server side issue. I'd recommend you post a new question in Exchange forum for further assistance:

https://social.technet.microsoft.com/Forums/office/en-US/home?category=exchangeserver

The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.

Steve Fan
TechNet Community Support