Installation problems on Virtual Machine

Hi,

I am trying to install Office 2013 (via an Office 365 subscription so it's the Click To Run version) on a freshly installed Windows 8.1 virtual machine (QEMU-KVM-libvirt under Linux). Currently I get the error message "Microsoft Word has stopped" in the final stages of installation, and I get the same error after the splash screen when I try to run the applications later. The same message

I've tried all of the commonly suggested solutions;

  • reinstalling/repairing
  • disabling all the Add-Ons in safe mode
  • disabling hardware acceleration
  • updating video drivers (Red Hat QXL)
  • run the OffCAT checker - no serious issues are indicated

Application Error shows nothing much - error code 0xc0000005, but the failing module is blank.

The VM uses a raw disk image file, kept in a partition on my SSD. I have another VM which uses a physical disk - this is on a HDD which is pretty slow, hence trying to migrate to SSD.

I've almost run out of ideas - the one thing I can think of to try is to make a new VM using a single partition on the SSD (so I'd have to use legacy boot, I think).

Thanks,

Mark


August 22nd, 2015 6:12am

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