The insert ribbon is greyed out when trying to compose an email. Can anyone help with this? I can't insert pictures, tables, clipart etc. The only available options are are "Attach File, Outlook Item, Business Card, Calendar and Signature.
This is normal behaviour.
Type into the body of the message and they should become active.
I too had the same problem and everything was suggested from; Start in Safe Mode,to Create a new Profile,and then I stumbled across this thread.
It answered everything,and all is now working.
Thankyou for the 'simple' answer.
This does not work for me. I have Outlook 2010 and the rest of the Office suite is 2007.
The only feature that works is attach file, outlook item, business card, calendar, signature, picture, hyperlinks and bookmarks.
I cannot add a table, clip art, shapes, smartArt, charts, or screenshot. Once I get an image in the email (attach picture), I cannot format the picture at all.
Suggestions?
Let me paint a picture of our environment. Access 2000, office XP SP3 (Word, Excel, publisher, Powerpoint), Outlook 2010 connected to office 365)
I have confirmed this was an issue for us. I logged on as an admin and recieved the same problems. After installing many things including the shared tools and other office addins it still was nopt working.
I think the thing that got it working was when i added all items under excel, publisher and Word. Other Microsoft articles speak about word as the editor in html mode, and excel as adding chart functionality. It must be somethign to do with these addins not being there that causes the problem. because after adding the programs, the greyed out items are there.
I have just solved a similar issue, where my Outlook was Outlook 2013 (along with some programmes) but my Word/PP/Excel is 2010.
It seems to be that the options such as Tools, SmartArt, WordArt etc. are only available in Outlook 2013 if Word is also available in the same package. I have just installed Word 2013 and my options in Outlook are now available.
Ensure both your Outlook and Word are the same version (2007, 2010, 2013 etc). Also, ensure both are the same bit (32 or 64) as different Bitrates save into different folders. It seems that the tools are Word tools, that Outlook uses. Outlook cannot seem to notice other versions of Word that the version it is the same as, and therefore cannot use the tools.
Click on on Format Text tab
and select HTML
It will not work since word id the editor.
What I do is open word, insert the clipart then copy and past it into my email.
It will not work since word is the editor for outlook and they need to be the same version..
What I do is open word, insert the clipart then copy and past it into my email.
Problem solved with a work around. CHeaper then buying new versions.
This does not work.
It would be great if that were the real answer for those people who have never inserted something before and they go to the insert ribbon while the cursor is in the "To" or "subject" line ... but that is not the case.
In HTML - in the body of the text - the Insert Ribbon is greyed out. It is annoying.