Informantion store && attendant service start fail after install Exchange2007 sp1 on windows 2008
I have one DC (window 2003 with hub transport), and 2 windows 2008 server. Before I try CCR on windows 2008, I've set a CCR cluster on 2 windows 2003 server successfully. I set up the ENV as described as doc shows in technet, "Installing Cluster Continuous Replication on Windows Server 2008/http://technet.microsoft.com/en-us/library/bb629714(EXCHG.80).aspx) Everything goes fine ,even the exchange 2007 activemailbox pre-request check.When installation of active mailbox finish, the mailbox role installed successfully, but the clustered mailbox fail because can't startinformationstore instance. The INSTALLATION LOG SHOWS: The INSTSummary: 4 item(s). 3 succeeded, 1 failed. Elapsed time: 01:11:53 Copy Exchange FilesCompleted Elapsed Time: 00:01:50 Management ToolsCompleted Elapsed Time: 00:00:48 Mailbox RoleCompleted Elapsed Time: 00:40:01 Clustered Mailbox ServerFailed Error:Cluster Common Failure Exception: The resource failed to come online due to the failure of one or more provider resources. (Exception from HRESULT: 0x80071736) The resource failed to come online due to the failure of one or more provider resources. (Exception from HRESULT: 0x80071736) Elapsed Time: 00:29:13 I finish the rest installation. But the "Informantion store && attendant service" can't start successfully, thus, the clustered mailbox role can't be brought online. The error msg in event viewer shows: Log Name: ApplicationSource: MSExchange System Attendant MailboxDate: 4/27/2008 5:18:27 PMEvent ID: 4001Task Category: GeneralLevel: ErrorKeywords: ClassicUser: N/AComputer: QA927.ccr.comDescription:A transient failure has occurred. The problem may resolve itself in awhile. The service will retry in 56 seconds. Diagnostic information: Cannot open mailbox /o=First Organization/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Configuration/cn=Servers/cn=ccr08jmbx/cn=Microsoft System Attendant.Microsoft.Exchange.Data.Storage.ConnectionFailedTransientException: Cannot open mailbox /o=First Organization/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Configuration/cn=Servers/cn=ccr08jmbx/cn=Microsoft System Attendant. ---> Microsoft.Mapi.MapiExceptionNetworkError: MapiExceptionNetworkError: Unable to make connection to the server. (hr=0x80040115, ec=-2147221227)Diagnostic context: ...... Lid: 12696 dwParam: 0x6D9 Msg: EEInfo: Generation Time: 2008-04-28 00:18:27:353 Lid: 10648 dwParam: 0x6D9 Msg: EEInfo: Generating component: 2 Lid: 14744 dwParam: 0x6D9 Msg: EEInfo: Status: 1753 Lid: 9624 dwParam: 0x6D9 Msg: EEInfo: Detection location: 501 Lid: 13720 dwParam: 0x6D9 Msg: EEInfo: Flags: 0 Lid: 11672 dwParam: 0x6D9 Msg: EEInfo: NumberOfParameters: 4 Lid: 8856 dwParam: 0x6D9 Msg: EEInfo: prm[0]: Unicode string: ncacn_ip_tcp Lid: 8856 dwParam: 0x6D9 Msg: EEInfo: prm[1]: Unicode string: ccr08jmbx.ccr.com Lid: 12952 dwParam: 0x6D9 Msg: EEInfo: prm[2]: Long val: -1527653632 Lid: 12952 dwParam: 0x6D9 Msg: EEInfo: prm[3]: Long val: 382312662 Lid: 19778 Lid: 27970 StoreEc: 0x80040115 Lid: 17730 Lid: 25922 StoreEc: 0x80040115 at Microsoft.Mapi.MapiExceptionHelper.ThrowIfError(String message, Int32 hresult, Int32 ec, DiagnosticContext diagCtx) at Microsoft.Mapi.ExRpcConnection.Create(ConnectionCache connectionCache, ExRpcConnectionCreateFlag createFlags, ConnectFlag connectFlags, String serverDn, String userDn, String user, String domain, String password, String httpProxyServerName, Int32 ulConMod, Int32 lcidString, Int32 lcidSort, Int32 cpid, Int32 cReconnectIntervalInMins, Int32 cbRpcBufferSize, Int32 cbAuxBufferSize) at Microsoft.Mapi.ConnectionCache.OpenMapiStore(String mailboxDn, Guid mailboxGuid, Guid mdbGuid, ClientIdentityInfo clientIdentity, String userDnAs, OpenStoreFlag openStoreFlags, CultureInfo cultureInfo, String applicationId) at Microsoft.Mapi.ConnectionCache.OpenMailbox(String mailboxDn, Guid mailboxGuid, Guid mdbGuid, WindowsIdentity windowsIdentityAs, String userDnAs, OpenStoreFlag openStoreFlags, CultureInfo cultureInfo, String applicationId) at Microsoft.Exchange.Data.Storage.ConnectionCachePool.OpenMailbox(String serverDn, String userDn, String mailboxDn, Guid mailboxGuid, Guid mdbGuid, Object identity, ConnectFlag connectFlag, OpenStoreFlag openStoreFlag, CultureInfo cultureInfo, String clientInfoString, Boolean secondTry) --- End of inner exception stack trace --- at Microsoft.Exchange.Data.Storage.ConnectionCachePool.OpenMailbox(String serverDn, String userDn, String mailboxDn, Guid mailboxGuid, Guid mdbGuid, Object identity, ConnectFlag connectFlag, OpenStoreFlag openStoreFlag, CultureInfo cultureInfo, String clientInfoString, Boolean secondTry) at Microsoft.Exchange.Data.Storage.ConnectionCachePool.OpenMailbox(String serverDn, String userDn, String mailboxDn, Guid mailboxGuid, Guid mdbGuid, Object identity, ConnectFlag connectFlag, OpenStoreFlag openStoreFlag, CultureInfo cultureInfo, String clientInfoString, Boolean secondTry) at Microsoft.Exchange.Data.Storage.ConnectionCachePool.OpenMailbox(String serverDn, String userDn, String mailboxDn, Guid mailboxGuid, Guid mdbGuid, Object identity, ConnectFlag connectFlag, OpenStoreFlag openStoreFlag, CultureInfo cultureInfo, String clientInfoString) at Microsoft.Exchange.Data.Storage.MailboxSession.Initialize(LogonType logonType, ExchangePrincipal owner, DelegateLogonUser delegateUser, Object identity, OpenMailboxSessionFlags flags) at Microsoft.Exchange.Data.Storage.MailboxSession.CreateMailboxSession(LogonType logonType, ExchangePrincipal owner, DelegateLogonUser delegateUser, Object identity, OpenMailboxSessionFlags flags, CultureInfo cultureInfo, String clientInfoString) at Microsoft.Exchange.Data.Storage.MailboxSession.OpenAsAdmin(ExchangePrincipal mailboxOwner, CultureInfo cultureInfo, String clientInfoString, Boolean useLocalRpc, Boolean ignoreHomeMdb) at Microsoft.Exchange.Data.Storage.MailboxSession.OpenAsAdmin(ExchangePrincipal mailboxOwner, CultureInfo cultureInfo, String clientInfoString) at Microsoft.Exchange.Servicelets.SystemAttendantMailbox.Servicelet.Work()Event Xml:<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="MSExchange System Attendant Mailbox" /> <EventID Qualifiers="49152">4001</EventID> <Level>2</Level> <Task>1</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2008-04-28T00:18:27.000Z" /> <EventRecordID>5410</EventRecordID> <Channel>Application</Channel> <Computer>QA927.ccr.com</Computer> <Security /> </System> <EventData> <Data>56</Data> <Data>Cannot open mailbox /o=First Organization/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Configuration/cn=Servers/cn=ccr08jmbx/cn=Microsoft System Attendant.</Data> <Data>Microsoft.Exchange.Data.Storage.ConnectionFailedTransientException: Cannot open mailbox /o=First Organization/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Configuration/cn=Servers/cn=ccr08jmbx/cn=Microsoft System Attendant. ---&gt; Microsoft.Mapi.MapiExceptionNetworkError: MapiExceptionNetworkError: Unable to make connection to the server. (hr=0x80040115, ec=-2147221227)Diagnostic context: ...... Lid: 12696 dwParam: 0x6D9 Msg: EEInfo: Generation Time: 2008-04-28 00:18:27:353 Lid: 10648 dwParam: 0x6D9 Msg: EEInfo: Generating component: 2 Lid: 14744 dwParam: 0x6D9 Msg: EEInfo: Status: 1753 Lid: 9624 dwParam: 0x6D9 Msg: EEInfo: Detection location: 501 Lid: 13720 dwParam: 0x6D9 Msg: EEInfo: Flags: 0 Lid: 11672 dwParam: 0x6D9 Msg: EEInfo: NumberOfParameters: 4 Lid: 8856 dwParam: 0x6D9 Msg: EEInfo: prm[0]: Unicode string: ncacn_ip_tcp Lid: 8856 dwParam: 0x6D9 Msg: EEInfo: prm[1]: Unicode string: ccr08jmbx.ccr.com Lid: 12952 dwParam: 0x6D9 Msg: EEInfo: prm[2]: Long val: -1527653632 Lid: 12952 dwParam: 0x6D9 Msg: EEInfo: prm[3]: Long val: 382312662 Lid: 19778 Lid: 27970 StoreEc: 0x80040115 Lid: 17730 Lid: 25922 StoreEc: 0x80040115 at Microsoft.Mapi.MapiExceptionHelper.ThrowIfError(String message, Int32 hresult, Int32 ec, DiagnosticContext diagCtx) at Microsoft.Mapi.ExRpcConnection.Create(ConnectionCache connectionCache, ExRpcConnectionCreateFlag createFlags, ConnectFlag connectFlags, String serverDn, String userDn, String user, String domain, String password, String httpProxyServerName, Int32 ulConMod, Int32 lcidString, Int32 lcidSort, Int32 cpid, Int32 cReconnectIntervalInMins, Int32 cbRpcBufferSize, Int32 cbAuxBufferSize) at Microsoft.Mapi.ConnectionCache.OpenMapiStore(String mailboxDn, Guid mailboxGuid, Guid mdbGuid, ClientIdentityInfo clientIdentity, String userDnAs, OpenStoreFlag openStoreFlags, CultureInfo cultureInfo, String applicationId) at Microsoft.Mapi.ConnectionCache.OpenMailbox(String mailboxDn, Guid mailboxGuid, Guid mdbGuid, WindowsIdentity windowsIdentityAs, String userDnAs, OpenStoreFlag openStoreFlags, CultureInfo cultureInfo, String applicationId) at Microsoft.Exchange.Data.Storage.ConnectionCachePool.OpenMailbox(String serverDn, String userDn, String mailboxDn, Guid mailboxGuid, Guid mdbGuid, Object identity, ConnectFlag connectFlag, OpenStoreFlag openStoreFlag, CultureInfo cultureInfo, String clientInfoString, Boolean secondTry) --- End of inner exception stack trace --- at Microsoft.Exchange.Data.Storage.ConnectionCachePool.OpenMailbox(String serverDn, String userDn, String mailboxDn, Guid mailboxGuid, Guid mdbGuid, Object identity, ConnectFlag connectFlag, OpenStoreFlag openStoreFlag, CultureInfo cultureInfo, String clientInfoString, Boolean secondTry) at Microsoft.Exchange.Data.Storage.ConnectionCachePool.OpenMailbox(String serverDn, String userDn, String mailboxDn, Guid mailboxGuid, Guid mdbGuid, Object identity, ConnectFlag connectFlag, OpenStoreFlag openStoreFlag, CultureInfo cultureInfo, String clientInfoString, Boolean secondTry) at Microsoft.Exchange.Data.Storage.ConnectionCachePool.OpenMailbox(String serverDn, String userDn, String mailboxDn, Guid mailboxGuid, Guid mdbGuid, Object identity, ConnectFlag connectFlag, OpenStoreFlag openStoreFlag, CultureInfo cultureInfo, String clientInfoString) at Microsoft.Exchange.Data.Storage.MailboxSession.Initialize(LogonType logonType, ExchangePrincipal owner, DelegateLogonUser delegateUser, Object identity, OpenMailboxSessionFlags flags) at Microsoft.Exchange.Data.Storage.MailboxSession.CreateMailboxSession(LogonType logonType, ExchangePrincipal owner, DelegateLogonUser delegateUser, Object identity, OpenMailboxSessionFlags flags, CultureInfo cultureInfo, String clientInfoString) at Microsoft.Exchange.Data.Storage.MailboxSession.OpenAsAdmin(ExchangePrincipal mailboxOwner, CultureInfo cultureInfo, String clientInfoString, Boolean useLocalRpc, Boolean ignoreHomeMdb) at Microsoft.Exchange.Data.Storage.MailboxSession.OpenAsAdmin(ExchangePrincipal mailboxOwner, CultureInfo cultureInfo, String clientInfoString) at Microsoft.Exchange.Servicelets.SystemAttendantMailbox.Servicelet.Work()</Data> </EventData></Event> What should I do to identify the problem root cause && fix it? Any hint or tip is appreciated.
April 27th, 2008 12:53pm

Hello,can someone help wityh this issue ?I'm geting the same error when I try to mount databases on the passive node of a ccr.Thanks.Musta.
Free Windows Admin Tool Kit Click here and download it now
April 20th, 2009 4:44pm

HiXploziff Please check these links:http://social.technet.microsoft.com/forums/en-US/exchangesvrdeploy/thread/5cb79acf-6fed-4e99-b092-6e3f923e325b/http://thebackroomtech.com/2008/05/20/windows-2008exchange-2007-event-4001-a-transient-failure-has-occurred-the-problem-may-resolve-itself-in-awhile-the-service-will-retry-in-56-seconds/One Response to Windows 2008/Exchange 2007 Event 4001: A transient failure has occurred. The problem may resolve itself in awhile. The service will retry in 56seconds. BradH Says: February 3, 2009 at 8:16 am I fixed this issue today myself had to do with IPV6 being disabled, but its not disabled correctly. Go to the following key in the Windows 2008 Machine HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip6\Parameters Create if there is not one a DWORD (32 Bit) entry with the following payload Dword Name = DisabledComponents Payload = ffffffff (that is 8 fs) It will register as 0xffffffff as a hexidecimal value. Reboot. This resolved my issues with the Mailstore not coming online after disabling IPV6 in the network adapter. This can be used in Vista and Windows7
April 20th, 2009 11:03pm

Please try the steps below, Disabled the default SNP features on the Windows 2003 DCs in the site as well as on the cluster nodes. Followed Method 3 in the following KB articles Workaround section to manually do this: 1. Click Start, click Run, type regedit , and then click OK. 2. Locate the following registry subkey: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters 3. Right-click EnableTCPChimney, and then click Modify. 4. In the Value data box, type 0 , and then click OK. 5. Right-click EnableRSS, and then click Modify. 6. In the Value data box, type 0 , and then click OK. 7. Right-click EnableTCPA, and then click Modify. 8. In the Value data box, type 0 , and then click OK. 9. Exit Registry Editor, and then restart the computer. 948496 An update to turn off default SNP features is available for Windows Server 2003-based and Small Business Server 2003-based computers <http://support.microsoft.com/default.aspx?scid=kb;EN-US;948496> This update should be applied to your remaining Windows 2003 SP2 servers in the environment to prevent the symptoms listed in the KB. Also apply the latest update rollup for Exchange 2007 : 937052 How to obtain the latest update rollup for Exchange 2007 <http://support.microsoft.com/default.aspx?scid=kb;EN-US;937052> How to Install Update Rollups in a Single Copy Cluster http://technet.microsoft.com/en-us/library/bb885045(EXCHG.80).aspx Best Regards, Pravin Agarwal | Sr. Consultant (MS technologies & Virtualization) | +91 9324 338551 | http://www.linkedin.com/in/agarwalpravin | neopravin@hotmail.com .
Free Windows Admin Tool Kit Click here and download it now
April 21st, 2009 8:30am

HiXploziff Please check these links: http://social.technet.microsoft.com/forums/en-US/exchangesvrdeploy/thread/5cb79acf-6fed-4e99-b092-6e3f923e325b/ http://thebackroomtech.com/2008/05/20/windows-2008exchange-2007-event-4001-a-transient-failure-has-occurred-the-problem-may-resolve-itself-in-awhile-the-service-will-retry-in-56-seconds/ One Response to Windows 2008/Exchange 2007 Event 4001: A transient failure has occurred. The problem may resolve itself in awhile. The service will retry in 56seconds. BradH Says: February 3, 2009 at 8:16 am I fixed this issue today myself had to do with IPV6 being disabled, but its not disabled correctly. Go to the following key in the Windows 2008 Machine HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip6\Parameters Create if there is not one a DWORD (32 Bit) entry with the following payload Dword Name = DisabledComponents Payload = ffffffff (that is 8 fs) It will register as 0xffffffff as a hexidecimal value. Reboot. This resolved my issues with the Mailstore not coming online after disabling IPV6 in the network adapter. This can be used in Vista and Windows7 Of ALL the things I tried to do, after about an hour, "Hey, didn't I just turn off IPv6 on that server," so I did a serch for it and saw this article. I'm glad to know I wasn't going crazy. Turning it on and giving it a restart fixed it straight away! Good job!
September 29th, 2009 10:25pm

This topic is archived. No further replies will be accepted.

Other recent topics Other recent topics