Index search broken for one user - and only in OWA
Have one user that OWA serach is not working for.
found this article:
http://support.microsoft.com/kb/945077
I tested the way described in this article and looks like this is the issue we are having. It says to do the following but I have some questions before I do it.
To resolve this issue, rebuild the full-text index catalog. To do this, follow these steps:
Open the Exchange Management Shell.Run the following script to remove the index directories that are associated with specified mailbox databases.
ResetSearchIndex.ps1 [-force]
<var><dbname></var>
[<var><dbname></var>]
Note The ResetSearchIndex.ps1 script is located in the
<var><drive></var>:\Program Files\Microsoft\Exchange Server\Scripts folder. The script deletes the
CatalogData-<var><guid of database></var> folder and its contents. When you restart the MSExchangeSearch service, the
CatalogData-<var><guid of database></var> is recreated. Also, a full database crawl is started.
What is involved in a full database crawl?
This is on an Exchange Cluster - do I need to break relication on this database while it does this?
The database is 221 gig - is this going to take days or hours to complete?
July 13th, 2012 11:40am
A full database crawl means exactly what it says - the database is crawled for indexing. The search index covers all mailboxes on the database, so with a database of that size, might take some time to do. You don't have to touch the cluster. Do it late on
a Friday so that the reindex doesn't cause a significant performance hit on users.
Simon. Simon Butler, Exchange MVP
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July 13th, 2012 5:27pm
a 140 GB DB takes about 3-4 hours. No need to do anything, apart from run that script.Sukh
July 13th, 2012 5:30pm
a 140 GB DB takes about 3-4 hours. No need to do anything, apart from run that script.Sukh
Free Windows Admin Tool Kit Click here and download it now
July 13th, 2012 5:41pm
Heres a recent article and link to previous one on rebuilding Index BaseLines:
Establishing Exchange Content Index Rebuild Baselines
http://blogs.technet.com/b/exchange/archive/2012/06/27/establishing-exchange-content-index-rebuild-baselines-part-2.aspx
July 13th, 2012 6:14pm