Hi, The scenario is as follows

1. A user has wierd problem where in outlook 2013, a folder named "Junk" is created & all emails are going to that folder

2. This Junk is not the regular "Junk E-Mail" folder & it is different.

3. There is "Inbox" folder as well in the outlook

4. There are no Rules in outlook

5. I am able to delete the "Junk" folder, but again after closing & opening the outlook the folder gets automatically created.

What could be wrong h

Hi,

Which type of email account are you using? Do you have the email account sync to any mobile device? If so, please check the junk email option on the mobile device. You can also try to disable the sync in the mobile device and then check the issue again. Please let me know the result.

Also see a similar issue discussed here:

http://social.technet.microsoft.com/Forums/office/en-US/d00cab48-d386-4e84-b4c2-d872d77bd26e/outlook-creates-extra-folder-called-junk-in-mailbox?forum=outlook

Thanks,

Steve Fan
TechNet Community Support

hi You are correct, the folder "junk" is created by mobile spam filter in SAMSUNG model.

By mistake the doamin name is added in the spam list. I removed that.

aLL IS WELL AFTER

The problem is that the email or domain name is on your spam list.

On an android phone go the the screen for sending an outlook exchange email. Select menu button (physical on my NOTE 2). Selected settings. Selected Spam addresses. Find the email or domain name that is being misdirected junk folder.  Delete that email or domain name.