Hi,

In Outlook 2010, Images received in emails are not displaying. It is displaying with Red X symbol. But the same email opens in Outlook 2013 client.

Tried the below option and it worked. But is there any other solution available for the same 

http://support.microsoft.com/en-us/kb/2457649

Regards,

Boopthi S

 

Hi Boopthi,

Is there any error message next to the Red X symbol? I noticed that you asked below question in this forum, are they the same issue?

https://social.technet.microsoft.com/Forums/office/en-US/baea8b37-31e3-4c69-976a-28f4507f9037/right-click-here-to-download-pictures-to-help-protect-your-privacy-outlook-prevented-downlaod-of?forum=officeitproprevious#baea8b37-31e3-4c69-976a-28f4507f9037

If they are the same issue, please try the steps I provided in the other thread to see the result. If they are not the same case, please provide more information on this issue so that we can resolve it more efficiently.

Best Regards,

Steve Fan
TechNet Community Support

Hi,

As per the information and details provided by you, to solve the issue of Outlook 2010, please follow these steps: -

1. Click Start > Run > type regedit.exe > Enter.

2. Locate the following registry subkey:

Office 2010
HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Outlook\Security

3. In the right side window, double-click OutlookSecureTempFolder. Verify whether the folder noted, is valid. You can copy and paste the folder path in Windows Explorer to verify this.

If you do not see the OutlookSecureTempFolder entry, go to the next step.

If the folder does not exist on your computer, change the OutlookSecureTempFolder value to a valid folder path, for example C:\temp0\.

4. If the OutlookSecureTempFolder registry entry does not exist, you must create it manually. To do this, follow these steps: -

Right click an empty area, point to New > String Value.

Double click OutlookSecureTempFolder, and then enter a valid folder path, for example C:\temp0\.

5. Restart Outlook.

I hope this information will be helpful for you.

Thanks and regards

• Edited by Vikram_Ashish 14 minutes ago