I cant activate my trial of office professional plus 2013 to work as it will not accept the product key
I downloaded a 60 day trial version of office professional plus 2013. I dont think I activated it straight away and then when I tried to activate using the product key, I get trial configuration not completed successfully. Error 25004. Product key cannot be used on this machine. This is most likely due to previous office 2013 trials being installed.(system error : -1073422308) then another pop up says Repair office product suggested (system error: 0x800761ac). I have  not trialed this version fully as yet but would like to so how can I sort this out?
February 20th, 2014 9:39am

Hi,

You can use the following method to repair your office 2013 and check if it works fine:
1.Go to Control Panel > Programs > Programs and Features;
2.Click either Quick Repair or Online Repair.
You might need to restart your computer after the repair is complete.

If it doesnt work, for the Error 25004, you should uninstall the existing version of Microsoft Office 2013 as mentioned in this KB
http://support.microsoft.com/kb/2792178/en-us

Regards,

Melon Chen
TechNet Community Support

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February 23rd, 2014 9:41pm

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