I am getting ERROR 3400 Action 1005 in VISIO 2010
I am getting ERROR 3400 Action 1005 in VISIO 2010! Can You help me fix this?
April 15th, 2011 7:48pm

What are you doing to get this? Some background information would be very helpful.
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April 19th, 2011 3:02am


I recieved the same error message.

I attempted to take my Viso 2010 drawing .vsd and then Save As PDF then recieved this error message:

"Visio internal error: 3400
Action 1005: Save As

First try closing and reopening the file. Next try restarting Visio."

I closed then reopened and this did not help.  I also closed Visio 2010 and reopen and this did not help.

Please help.

Thx.

November 10th, 2011 11:13pm

So, can you still open the file?

If so then can you do a Save As in a different format, like GIF? I know you want PDF but this just to check what is happening.

Are you able to create a new diagram, then save that as PDF?

If the PDF save error still occurs what is the path you are saving to?

 

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November 10th, 2011 11:30pm

Yes, I am still able to open, edit the file as a .vsd file and I can close the file and save the files as a .vsd.  I am able to save each sheet as a .gif file.  I am NOT able to save the .vsd file as a .pdf.  I recieve the error message listed above.

I am able to create a new digram drawing file (.vsd), when I attempt to take the new diagram and save it as a .pdf file, I recieve the same error message.  The path I attempt to save the .pdf file to is my desktop - C:\Users\____\Desktop.

Please help.  Thx.

November 11th, 2011 1:44am

I assume you have tried saving to some other path ...

 

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November 11th, 2011 2:40am

Yes, when I attempt to save it as a PDF to a different path I receive the same error. 
November 11th, 2011 3:34am

There are many other PDF creator applications available (some free, some not), might be worth a try.

 

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November 11th, 2011 12:44pm

Hi Adam,

Do you run, and have you installed Office Service Pack 1 for 2010?

I am getting the same error and it appears to have started at around the same time as I installed SP1 for Office 2010.

SP1 appears to have stomped on the Adobe addins as the Adobe printer also showed some strange characteristics.

I reinstalled Adobe Acrobat Pro X and the PDF printer started to behave correctly but the #3400 error still persisted.

 

Anything in common here?

November 16th, 2011 9:12am

I ran into this, and it turned out to be a permissions issue on the t2embed.dll file. Granting users read access to this file cleared up my issue. I made the change on a Windows 7 box using the following method.

     takeown /f c:\Windows\System32\t2embed.dll
     icacls.exe c:\windows\system32\t2embed.dll /grant *S-1-5-11:(GR)

Hope that helps someone...

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May 29th, 2012 11:22pm

I get the same error.

I checked the permissions and they are fine.

@Oldguard, you used takeown to take ownership so the file no longer belongs to the Trausted Installer, which is what it is originally. Is this a good idea?

I am creating a PDF to use with a desktop publishing program and every other image file is rendered as crap when imported into my DTP.

I tried PNG at 600 DPI, TIF at 600 DPI. WMF is very checkered and emf came in as all black icons.

June 23rd, 2012 12:38am

Run a Repair from Programs and Features. 
  • Proposed as answer by Grant Bowen Monday, September 17, 2012 5:58 PM
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September 17th, 2012 5:58pm

Run a Repair from Programs and Features. 
  • Proposed as answer by Grant Bowen Monday, September 17, 2012 5:58 PM
September 17th, 2012 5:58pm

Run a Repair from Programs and Features. 
  • Proposed as answer by Grant Bowen Monday, September 17, 2012 5:58 PM
Free Windows Admin Tool Kit Click here and download it now
September 17th, 2012 5:58pm

Run a Repair from Programs and Features. 
  • Proposed as answer by Grant Bowen Monday, September 17, 2012 5:58 PM
September 17th, 2012 5:58pm

Run a Repair from Programs and Features. 
  • Proposed as answer by Grant Bowen Monday, September 17, 2012 5:58 PM
Free Windows Admin Tool Kit Click here and download it now
September 17th, 2012 5:58pm

Run a Repair from Programs and Features. 
  • Proposed as answer by Grant Bowen Monday, September 17, 2012 5:58 PM
September 17th, 2012 8:58pm

Run a Repair from Programs and Features. 
  • Proposed as answer by Grant Bowen Monday, September 17, 2012 5:58 PM
Free Windows Admin Tool Kit Click here and download it now
September 17th, 2012 8:58pm

I got the same error. Everything seemed to work just fine, except Save As PDF.

At last I found that removing an imported picture (copy from other Visio drawing and originaly extracted from a screenshot) from de drawing solved the problem. Suddenly I could Save As PDF again.

I tried to save older drawings with the same inserted pictures, and the problem returned.

Strangely, there are also other pictures inserted and they do not cause any problems.

Somehow the picture isnt recognized as a Visio object.

A little workaround fixed the problem:

I copied the picture into MS Word. Than right-click the picture and chose: Visio object/convert.

Chose Convert to Visio object and apply. You get a message like object is definitely converted to a Visio object.

When finished, copy the picture back into the Viso-drawing. Its no problem saving it as a PDF anymore.

 

 

July 28th, 2014 3:51pm

I tried this but to no avail

still can't save to pdf???!!!

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February 11th, 2015 3:51pm

I found a solution on my computer!!!!

Dell Inspiron15 3521 running Win7 Pro

When trying to save to PDF: before saving, go to "options" and uncheck box "ISO 19005-1 compliant PDF/A"

This worked for me an I can save to PDF's once again. I don't know how this got changed?? Maybe with a recent update???? 

February 23rd, 2015 11:45am

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