Since the last Update i have the following Problems with Outlook 2013 and Windows 8

1) i cannot delete any email it says: "The operation cannot be performed because the object has been deleted".

at another pc with Outlook 2013 without actual patch it works.

2) i deleted the ost of the imap account .. then everything synced except the inbox .. after about 6 hours suddenly inbox was filled again (arround 3000 mails) but i still cannot delete them.

see also 

http://answers.microsoft.com/en-us/office/forum/office_2013_release-outlook/old-emails-suddenly-not-showing-in-imap-inbox-in/3aa1f818-4579-4ce1-82d5-7431b986bee6

Regards Peter

• Edited by Peter Auerbacher Wednesday, November 13, 2013 7:05 PM

I confirm similar problems. We either get "The operation cannot be performed because the object has been deleted" or the operation is denied due to insufficient rights. Inbox sychronisation works extremely unreliable. Sometimes it works, sometimes it does not. It must be related to a security patch since no other updates from last patch day have been allowed so far. To my current knowledge all clients using Outlook 2013 are affected. IMAP server is still operational using Outlook 2010 or Thunderbird. Our IMAP server does not support XLIST, btw.

I found a workaround that works for some users:
Unsubscribe from all IMAP folders, accept this change and re-subscribe to all folders. This allows all users to delete emails and receive new emails. However, this is not stable. It might work only once or for a longer period of time. It can be repeated, though. Since it is not stable, it is a tempoary workaround and not a solution.

• Edited by ogerlach_isw Thursday, November 14, 2013 12:44 PM Added new information

It looks like there are many people finding out about this problem. Here is what I've tried so far that haven't worked:

1) Running Outlook as admin

2) Deleting the OST file

3) Repairing the PST file

4) Unsubscribing/Resubscribing to the folder (This allows me to finally see the items in the inbox. However, DELETION IS STILL NOT ALLOWED)

This was definitely related to the Security Patch this week, as our entire office has been knocked out. We have switched to Thunderbird until this issue can be resolved.

I tried all these measures as well, but no success. The best result I achieved is that mails are syncronized, but there is no possibility to move or delete them from folder. And it is not stable.

Please note that all my gmail accounts are not affected: for these accounts everything works fine.

On the contrary, all the company accounts, even a new one just created have these issues.

• Edited by Piero Berlanda Saturday, November 16, 2013 7:21 AM

Me too. Exact same problem: Inbox on IMAP acct won't update with new mail. Can't delete mail, I get the permission error message. Windows 8.1 / Outlook 2013. I uninstalled/reinstalled Office. At first it seemed fixed, then went back into problematic mode. What is going on??

• Edited by Scott W (Lexington) Sunday, November 17, 2013 2:02 PM

I guess you can add me to the list of people with this issue, and I suspect that my 3000 mailbox users who use Outlook are going to start complaining.

If this bug causes me to start losing email hosting customers in favor of Outlook.com, I think there's a great possibility of a lawsuit. Microsoft cripples Outlook so that it only properly works with THEIR service.

I expect a fix will be forthcoming within the next couple of days.

• Proposed as answer by reply all Monday, November 18, 2013 3:06 AM

in trying to solve two issues, not being able to delete IMAP emails from outlook receiving message "the operation cannot be performed because the object has been deleted" and IMAP sent items being saved to the local folder I came across this article that resolved both of my issues using the rooting option for the IMAP folder. http://www.msoutlook.info/question/736 Hope this also helps resolve your issues.

• Edited by reply all Monday, November 18, 2013 3:10 AM

FILE - Account Settings - Account Settings - Change - More Settings - Advanced

Where it says Folders - Root folder path:

Enter: inbox

This does work with Outlook 2013. I was able to delete emails by opening them, but not from the Reading Pane.

After entering the "Root folder path", deleting from the Reading Pane/list works fine.

• Proposed as answer by BeachBumTech Wednesday, November 20, 2013 2:11 PM
• Marked as answer by Tony Chen CHNMicrosoft contingent staff, Moderator Monday, November 25, 2013 3:28 PM

This link sorted the update issue for me immediately but do not reboot until both uninstalled and follow exactly

waiting verification of my details so  cannot paste links today guys http www  inmotionhosting (dot) com support/news general/imap-issues outlook-2013

I actually got here by typing in Google IMAP issues

to clarify go to Inmotionhosting (dot) com and search for Outlook 2013

Forgot to say > disable auto download as it will keep trying to reinstall patch's, then hide when it comes up again in update..

Gerard

• Edited by Gerardjas Wednesday, November 20, 2013 2:56 PM

WORKAROUND: Currently, if I open the email (not preview window) and click on the delete icon from within the email, it will delete.

WesShank... fair play to you. I double clicked to preview the email and selected the delete option in that window...hey presto it worked a charm.

• Proposed as answer by Victor041960 Friday, February 21, 2014 7:25 PM

I followed the instructions above and I am absolutely terrified that I just lost 12 years of my companies email records which are vital to company operations.  When I switched the root folder path to "inbox" it fixed the issue I was having and proceeded to sync up with what was online.  I lost a ton of my folders all together and 90% of the emails I had.  I attempted to switch back by removing the "inbox" from the root folder path. Same this changed and then synced up again with what was online on the server which was only 10% of my mail.  Please someone help there has to be a way to get back all my companies vital emails.  If not this outlook big just put me out of business after 12 successful years.

• Proposed as answer by Victor041960 Friday, February 21, 2014 7:25 PM

Typing "Inbox" in the Root Path is only a work around solution that does not resolve all issues.  For example; you still cannot "mark an e-mail for deletion" where it would traditionally strike a line through the e-mail.  I spent over 54 hours on the phone since last Friday 02/21 with Outlook tech support and level two research team.  For the first 36 hours including level two support they valiantly tried to pin all of the reported issues on this forum on hosting provider, McAfee, Windows 8.1., Dell rather than on the Outlook software itself.  After conversing with Manager of Level two did Outlook finally recognize that this is 100% product related.  It is clear that Outlook 2013 is NOT fully compatible with Windows 8.1.  I have yet to try Word or Excel 2013 and fear what else may be in store with those applications. 

Has any one tried installing/utilizing Office 2007 Pro and whether or not the same issues are prevalent on Windows 8.1.?

 

• Edited by MCH13 Monday, February 24, 2014 11:08 PM

An association member was having the same problem..  In the mail control panel, I copied the profile and named it Outlook1 and changed the setting to prompt for a profile to open.  I then started outlook and chose the Outlook1 profile.  The issue was still there in that I could not delete any email.

I quit Outlook and went back to the Mail Control Panel and removed the Outlook1 profile.  It warned me that any existing data would be erased.  I said yes and removed the profile.

I then started Outlook with the original profile and it immediately populated with the correct folders and downloaded the existing email.  I  was then able to delete email with no problem.