How to refresh Business Contact Manager Business Contacts with BCM database without reload outlook 2010
I am currently working on CRM project. For that I am synchronizing CRM contacts with Outlook Business Contacts. When I modify or add  any customer in CRM system. I need to add that customer also in Business Contacts. For this purpose, I use sql triggers and synchronize BCM database and CRM database. That is working fine. But that BCM DB modification is not showing in outlook business contacts screen. It is displaying old value. If I close and open(reload) outlook, Details displaying correctly. Please let me know, How to solve this problem?. Thanks in advance
February 11th, 2015 8:10am

Hello Nisha,

Outlook doesn't reflect changes in the UI on the fly. You need to change the current folder or re-open items to see changes made through the Outlook object model. So, it is a known fact.

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February 11th, 2015 8:18am

Thanks for your reply.

Please let me know, what do you meant by change the current folder. 


1. After doing DB changes, I open different folder,then again load business contacts folder and open business contact, but still record is not displaying correctly.

2. I close and re- open the business contact item in outlook.But that time also not displaying correct value.When I close and re-open outlook, then only correct record is displaying in outlook.

I am using shared BCM database in outlook. 

Thanks in advance


February 11th, 2015 11:16pm

Hi,

According to your description, this issue is relate to Business Contact Manager, which isnt related to outlook object model, we will move this thread to Outlook forum for solutions.

Thanks for your understanding.

Regards

Starain

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February 12th, 2015 3:33am

Please let me know, Where or which forum you are going to move this thread?. Please give me that link.


February 12th, 2015 3:51am

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