Hi everyone. I have problem on my client, she is using exchange office365 email and have a shared mailbox use. It is that she want to notify if someone email her on that delegate mailbox since that email account is really important for her. Is it possible to done either i will not using VBA / Macro for the code editing? I already try to create rule but nothing happen. Hope someone can help me about this issue. Many thanks. :)

If there is no choice but to use VBA / Macro, how can I do that and how can identify what I will need to edit on the code the activate the notification?.

• Edited by Jessica Arcita Friday, May 01, 2015 2:14 AM
• Merged by Steve FanMicrosoft contingent staff, Moderator 1 hour 19 minutes ago duplicate post

Hi All, is anyone have idea how to make rule on Outlook 2013 to get notify if you receive new email from your "Shared Mailbox".

Is it possible that make a Rule for that notification? I have outlook here and I can't see notification when I receive new emails. Hope anyone can help me how to do this.

Assuming the mailbox is open in outlook as a shared mailbox, you can use a macro to watch the folder: 

Private WithEvents Items As Outlook.Items

Private Sub Application_Startup()
  Dim Ns As Outlook.NameSpace
  Set Ns = Application.GetNamespace("MAPI")
  Set Items = GetFolderPath("Accounting\Inbox").Items
End Sub
Private Sub Items_ItemAdd(ByVal Item As Object)
  On Error Resume Next

MsgBox "new message  from " & Item.SenderName & " in shared folder"

End Sub

Hi Diane,

Thanks for your reply. I will try this one. Hope this one will work. :D

Hi Diane,

I open the Macro tool but I don't have idea where I can input the code that you gave me.

I see on my Macro this items.

Project1 
- Microsoft Outlook Objects

>ThisOutlookSession

-Modules

>Module1

-Class Modules

>Class1


Is it right that I need to input your code on the "module1"? Many thanks. :)

this is a startup macro, so it needs to be in thisoutlooksession. Make sure your macro security is set to low too, and when outlook starts, the macro starts.  After testing it, you can sign it using selfcert and set security to only run signed macros.

More information: http://www.slipstick.com/developer/how-to-use-outlooks-vba-editor/

Hi Diane,

Thanks. I will try this and I see the link you gave me. 

Thanks for your help. :)

Hi Jessica,

Outlook doesn't offer a good solution to get notify for new messages in shared mailbox. However, if you have full access permission on the shared mailbox, we can try creating a forwarding rule with notification or configuring the shared mailbox as an additional Exchange account in Outlook to achieve the goal.

As for the forwarding rule method, we need to create rules separately on your mailbox and on the shared mailbox. To do this, please follow:

On the shared mailbox, create the following rule (If you don't have full access rights, you need to ask the mailbox owner to create the rule for you):

• Apply this rule after the message arrives
• Conditions: do not select any conditions
• Actions: forward it to people or public group/distribution list (select your own mailbox here)

On your mailbox side, create the following rule:

• Apply this rule after the messages arrives
• Conditions

  1. from people or public group/distribution list         
  select the other mailbox here
  2. with specific words in the body         
  for the specific text type; Auto forwarded by a Rule

• Actions

  1. display specific text in the New Mail Alert windows         
  specify the text you want to display in the New Mail Alert Window. For instance: New mail for <mailbox name>
  2. move it to the specified folder         
  this can be the Deleted Items folder
  3. display a Desktop Alert       
  4. stop processing more rules

Hope this helps.

Regards,

Steve Fan
TechNet Community Support

Hi Steve,

Thanks for your reply. This afternoon I try to search for alternative solution for my problem and it's same like what you said. :)

I don't know that configuring shared mailbox as exchange account is possible. I try to configure it same how I configure a primary exchange email and since shared mailbox don't have password I use the user's email (since she have full access on the shared mailbox) and it's work.

-------------------------------------------------------------------------------------------

Thanks for your help and Also for Ms. Diane's help, I learn new things on outlook now and it's getting fun when you try to solve problems that you really don't know. (but I can't do that without this forum)

My client outlook is working fine now and it all that she need (Sent Items and Notification) is function well from the shared mailbox.

Again, many thanks for your help both. :D

• Marked as answer by Jessica Arcita 11 minutes ago