Hi All,

In my company I'm preparing to deploy Office Professional plus 2010 on about 600 computers. At the moment we use Office Professional Plus 2007. We all have Windows XP Sp3 installed. I've done some test installs and I mentioned that a lot of user settings disappear in Oulook, Excel and Word. For example the add-ins, the extra mailboxes, macro settings and Recent documents.

I've created the installation with the Office Customization tool and told this tool to do a silent install and remove previous installed office packages.

How can I keep these user settings intact during the upgrade/installation of office? I don't want to walk by 600 computers to configure all these settings again.

regards,

Jeroen

Hi Jeroen,

There are some settings that do not move by design. If you can give me details on what exactly does not move, I can find more information about them.

For example, the issue with multiple exchange accounts disappearing can happen if you specify to create a new profile or modify profile in the OCT tool. When you do not choose "Use existing profile" the old profile is backed up and a new profile is written, and all information in their old profile such as multiple mailboxes are not visible.

Also, depending on if you are installing Office 2010 64 bit, you might see the addins go away, because most addins will not work with 64 bit versions of Office 2010. Same is true for macros as well, not all older macros will work as is in Office 2010 64 bit.

Here are a couple of links that you might find useful, they list migration considerations for Office 2010, and help you decide between 64 and 32 bit.

http://technet.microsoft.com/en-us/library/ee624353.aspx

http://technet.microsoft.com/en-us/library/cc178980.aspx

http://technet.microsoft.com/en-us/library/ee681792.aspx

Tarak Chakraborty - MSFT

• Marked as answer by Sally Tang Thursday, January 13, 2011 9:18 AM

Good Day Tarak,

I came upon your post after days of looking for a solution. 

So I was tasked with upgrading about 150 users from Office 2007 Pro Plus to Office 2010 Pro Plus.  I thought no sweat, I can push the install (by the way pushing or manually performing install works)

Where I am finding problems are: 

The Outlook loses the "address books" which some user have as many as 10 address books, which are located in "Contacts inside of multiple Public Folders"  Can I find or export these Outlook Address Books?

In some cases I have to downgrade which brings other issues such as having to create a new Outlook Profile, once the profile is upgraded to 2010 I can't go back to 2007 and use that same profile.

As a result I'm kinda of scratching my head trying to figure out how to move forward.  Any assistance would be greatly appreciated.