On exchange 2007 sp1 every time I try to delete a poison message using the console I get -------------------------------------------------------- Microsoft Exchange Error -------------------------------------------------------- Action 'Remove (without sending NDR)' could not be performed on object 'Delivery Status'. Delivery Status Failed Error: The Queue Viewer operation on computer "BL19" has failed with an exception. The error message is: Access is denied Access is denied ------------------------------ or if try the command line I get [PS] C:\Users\admin_groberts\Desktop>remove-message 11441460 -withndr:$false Confirm Are you sure you want to perform this action? Removing the message "\11441460". [Y] Yes [A] Yes to All [N] No [L] No to All [S] Suspend [?] Help (default is "Y"): a Remove-Message : The Queue Viewer operation on computer "BL19" has failed with an exception. The error message is: Access is denied At line:1 char:15 + remove-message <<<< 11441460 -withndr:$false Any ideas Thanks

Hello,do you get any event id if you perform this action after enabling diagnostic loggin on Transport?, Not recommended if you have busy exchange server but we can try with the new queue database?Arun Kumar | MCSE - 2K3 + Messaging | ITIL-F V3