HiWe have Messaging Setup with Exchange 2003 with latest SP and Outlook 2003 with latest SP. Recenty we have noticed that internal mails (Pay Slip) are getting in Junk Folder.We would like to add the SMTP address into Safe Sender List.Any ideas or alternative suggestion is welcome..regardsAshwin

Hi We have Messaging Setup with Exchange 2003 with latest SP and Outlook 2003 with latest SP. Recenty we have noticed that internal mails (Pay Slip)are getting in Junk Folder. We would like to add the SMTP address into Safe Sender List. Any ideas or alternative suggestion is welcome.. regards Ashwin

is it happening to all clients? if it is with one client then you need to check the outlook rules. Launch Outlook with /cleanrules switch and check. also the simplest way to add to safe list is to right click that email -junk email -> add to safe sender Vinod |CCNA|MCSE 2003 +Messaging|MCTS|ITIL V3|

Yes - the issue is observed with 2000 mailboxes and its believed that it happened after apply one of Outlook patches (finding the same).regards

How about using group policies?there is a smart article here that defines how to use the office GPO templates...http://technet.microsoft.com/en-us/library/cc179183.aspxHTH :-)bye!Diego Castelli

Hi,Which is the Exchagne version you are using. If you are using Exchange 2007 with the help on Transport rules you can mark Spam confidentail level(SCL) of the internal mail comming some specific email address as -1. Once SCL is -1 then mail will always reach inbox, it will never reach junk mail.Second option is if Internal mails (salary slip) is sent from the appliction server then you can add the ip address of the application server into IP Allow List under Server configuration -> Hub Transport Server -> Anti Spam -> IP allow ListRegards,Krishnahttp://smtpport25.wordpress.com/

Hi DiegoThis is a good option, I will revert with the results.Thank you..RegardsAshwin

Vikata, guessing if you had the time to try with GPOs. :-) Please let us know!Diego Castelli