- Proposed as answer by d4rkcell 17 hours 38 minutes ago
Hi,
It seems the issue has been resolved, may I know how? Did you find the product key finally?
Regards,
Melon Chen
TechNet Community Su
Hi,
For anyone who meets the same issue, please note the Product Key for a Full product may be located or requested in one of the following locations, if you lose it, consider to find it back through the locations below too:
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Sticker on the CD case or other packaging.
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Certificate of Authenticity.
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Confirmation e-mail message received from an online purchase.
Important Do not lose your Product Key. Keep the packaging, or write the number down and keep it in a safe place.
Regards,
Melon Chen
TechNet Community Su