Home & Student 2013
I am in Brazil, and purchased MS Office H&S (English) online. I was given a product key, but when I enter the product key to initiate the download I receive this message.."This product is not intended for your identified region. Please contact support for help". What do I do next???? 
August 8th, 2015 10:12pm

Please contact MSFT support http://support.microsoft.com/ContactUs
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August 9th, 2015 12:26am

Hi Weaselnutz,

According to your description, this issue is called "regionalization".  Microsoft has divided up the world into "regions". We cannot activate software bought a different region. Please see this thread that Mr. Rohn007 has made a detailed explanation.

http://answers.microsoft.com/en-us/office/forum/office_2013_release-office_install/office-2013-download-problem-because-of-region/f7c8ecad-6166-4736-9827-d898abdf340a

I recommend you try the workaround:

Use VPN and make it appear as if connecting from us.

Reference:

http://answers.microsoft.com/en-us/office/forum/office_2013_release-office_install/this-product-is-not-intended-for-your-identified/cae1bad3-51e0-4e84-84ad-47b20d53c105?auth=1

Hope it's helpful.

Regards,

George Zhao
TechNet Community Support

August 11th, 2015 10:39pm

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