Help with Exchange 2003 OWA issue, crash after run a job in backup exec.
I have
no
problems with
the
backups ,
they all
come out right
,
but after
the
backup ends
,
the OWA
service
goes down
and
stays so
until
I reboot
the server
, and
I've tried
restarting exchange
services
only ,
but
does not work
, I have
no log
of
Event Viewer
logs and
ISS
does not show me
anything either
.
thanks
, appreciate any
comments
January 7th, 2011 1:01pm
What backup software are you using?Ed Crowley MVP "There are seldom good technological solutions to behavioral problems."
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January 7th, 2011 2:43pm
Hi C_Vazquez,
Any updates on your issue?
Is there any error message when users log on to OWA?
If possible, please use NTbackup to backup Exchange to test.
Please also download ExBPA to do a system check.
http://www.microsoft.com/downloads/en/details.aspx?FamilyID=dbab201f-4bee-4943-ac22-e2ddbd258df3&displaylang=en
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January 12th, 2011 1:18am
what exchange version you are user, if it is exhange 2003 - could be a performace issue. Non-Paged Pool (KERNEL) memory becomes exhausted and after reboot everything works fine.
I suggest you to update all server drivers at latest level. i have seen many page pool and non-pagepool memory issues.
Please disbale chimney for NIC card etc. disable this feature to resolve the issue by running the following command:
Netsh int ip set chimney DISABLED
http://support.microsoft.com/kb/945977/en-USBest Rgds, Ashish | Unified Comunication | MCTS | MCITP | Please remember to select option "Propose As Answer" if solution work for you | My posts hold no assurances, no promises, and they measured no rights.
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January 12th, 2011 5:30am
Hi C_Vazquez,
Any updates on your issue?Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
January 13th, 2011 4:47am