I just recently migrated from Exchange 2003 to Exchange 2010. I thought everything was fine until today. One of my user's mailbox was corrupted so I exported his mailbox to PST. Disconnected his mailbox and created a new one for him. I then exported his PST back. We started to have some issues with people emailing him. Some people were getting bounced. I started to look for the cause. I noticed in my outlook address book He had an X500 address listed, but not in the new mailbox settings that I created. I read that I should run a Update-GlobalAddresslist to fix it. Here is the output. I think I have some issues with my public folders too? How do I fix it? [PS] C:\Windows\system32>Update-GlobalAddressList -identity 'Default Global Address List' -vb VERBOSE: [23:19:38.483 GMT] Update-GlobalAddressList : Initializing Active Directory server settings for the remote Windows PowerShell session. VERBOSE: [23:19:38.484 GMT] Update-GlobalAddressList : Active Directory session settings for 'Update-GlobalAddressList' are: View Entire Forest: 'False', Default Scope: 'sysalt.com', Configuration Domain Controller: 'SAIDC4.sysalt.com', Preferred Global Catalog: 'SAIDC4.sysalt.com', Preferred Domain Controllers: '{ SAIDC4.sysalt.com }' VERBOSE: [23:19:38.485 GMT] Update-GlobalAddressList : Runspace context: Executing user: sysalt.com/Administrators/Jeff Viola, Executing user organization: , Current organization: , RBAC-enabled: Enabled. VERBOSE: [23:19:38.486 GMT] Update-GlobalAddressList : Beginning processing & VERBOSE: [23:19:38.493 GMT] Update-GlobalAddressList : Instantiating handler with index 0 for cmdlet extension agent "Rus Agent". VERBOSE: [23:19:38.494 GMT] Update-GlobalAddressList : Instantiating handler with index 1 for cmdlet extension agent "Admin Audit Log Agent". VERBOSE: [23:19:38.509 GMT] Update-GlobalAddressList : Current ScopeSet is: { Recipient Read Scope: {{, }}, Recipient Write Scopes: {{, }}, Configuration Read Scope: {{, }}, Configuration Write Scope(s): {{, }, }, Exclusive Recipient Scope(s): {}, Exclusive Configuration Scope(s): {} } VERBOSE: [23:19:38.511 GMT] Update-GlobalAddressList : Searching objects "Default Global Address List" of type "AddressBookBase" under the root "$null". VERBOSE: [23:19:38.528 GMT] Update-GlobalAddressList : Previous operation run on domain controller 'SAIDC4.sysalt.com'. VERBOSE: [23:19:38.530 GMT] Update-GlobalAddressList : Processing object "\Default Global Address List". VERBOSE: [23:19:38.535 GMT] Update-GlobalAddressList : [Microsoft Cmdlet Extension Agent] Validating object "\Default Global Address List" of type "AddressBookBase". VERBOSE: [23:19:38.536 GMT] Update-GlobalAddressList : Admin Audit Log: Entered Handler:Validate. VERBOSE: [23:19:38.537 GMT] Update-GlobalAddressList : Admin Audit Log: Entered ClassFactory:InitializeConfig. VERBOSE: [23:19:38.540 GMT] Update-GlobalAddressList : Admin Audit Log: Exited ClassFactory:InitializeConfig. VERBOSE: [23:19:38.564 GMT] Update-GlobalAddressList : Admin Audit Log: Exited Handler:Validate. VERBOSE: Updating all recipients matching the filter of global address list "Default Global Address List". VERBOSE: [23:19:38.567 GMT] Update-GlobalAddressList : Resolved current organization: . WARNING: The recipient "sysalt.com/Microsoft Exchange System Objects/Address Book - SAI General\/Partners" is invalid and couldn't be updated. WARNING: The recipient "sysalt.com/Microsoft Exchange System Objects/Contacts - Hardware Support" is invalid and couldn't be updated. WARNING: The recipient "sysalt.com/Microsoft Exchange System Objects/Address Book - SAI Customers\/Prospect 54676857" is invalid and couldn't be updated. WARNING: The recipient "sysalt.com/Microsoft Exchange System Objects/Address Book - SAI Customers\/Prospect" is invalid and couldn't be updated. WARNING: The recipient "sysalt.com/Microsoft Exchange System Objects/Calendar - Trainers" is invalid and couldn't be updated. WARNING: The recipient "sysalt.com/Microsoft Exchange System Objects/Documents - General" is invalid and couldn't be updated. WARNING: The recipient "sysalt.com/Microsoft Exchange System Objects/Documents - Trainers & Support" is invalid and couldn't be updated. WARNING: The recipient "sysalt.com/Microsoft Exchange System Objects/In progress" is invalid and couldn't be updated. WARNING: The recipient "sysalt.com/Microsoft Exchange System Objects/OAB Version 2" is invalid and couldn't be updated. WARNING: The recipient "sysalt.com/Microsoft Exchange System Objects/OAB Version 3a" is invalid and couldn't be updated. WARNING: The recipient "sysalt.com/Microsoft Exchange System Objects/OAB Version 4" is invalid and couldn't be updated. WARNING: The recipient "sysalt.com/Microsoft Exchange System Objects/Offline Address Book - EX:\/O=SAI\/OU=HQ" is invalid and couldn't be updated. WARNING: The recipient "sysalt.com/Microsoft Exchange System Objects/Schedule+ Free Busy Information - EX:\/O=SAI\/OU=HQ" is invalid and couldn't be updated. WARNING: The recipient "sysalt.com/Microsoft Exchange System Objects/SAI Forms Library" is invalid and couldn't be updated. WARNING: The recipient "sysalt.com/Microsoft Exchange System Objects/Schnitzer 102210-111910" is invalid and couldn't be updated. VERBOSE: [23:19:39.707 GMT] Update-GlobalAddressList : Saving object "\Default Global Address List" of type "AddressBookBase" and state "Changed". VERBOSE: [23:19:39.714 GMT] Update-GlobalAddressList : Previous operation run on domain controller 'SAIDC4.sysalt.com'. VERBOSE: [23:19:39.715 GMT] Update-GlobalAddressList : Admin Audit Log: Entered Handler:OnComplete. VERBOSE: [23:19:39.727 GMT] Update-GlobalAddressList : Admin Audit Log: Exited Handler:OnComplete. VERBOSE: [23:19:39.730 GMT] Update-GlobalAddressList : Ending processing & Jeff

Hello Jeff, Can you post the error message when you update the OAB manuallyGulab | MCTS-MCITP Messaging: 2010 | MCTS-MCITP Messaging: 2007 | MCC 2011 | Skype: Gulab.Mallah

Hi, Do you delete the problematic mailbox completely? Is the new Mailbox address same as the old one? Regarding to the mail problem, this issue can occur by Outlook auto-complete cache. I suggest you refer to the following article to create X.500 address for the new created mailbox and check whether the message can be sent normally. http://www.simple-talk.com/sysadmin/exchange/exchange-e-mail-addresses-and-the-outlook-address-cache/ Thanks. Novak Wu TechNet Subscriber Support in forum If you have any feedback on our support, please contact tngfb@microsoft.com Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

Action 'Update' could not be performed on object 'Default Offline Address List'. Error: Exchange server "Public Folder Database SAIMAIL" was not found. Please make sure you typed the name correctly. Click here for help.... Then when I click I get this URL that is useless: http://technet.microsoft.com/en-us/library/ms.exch.err.default(EXCHG.140).aspx?v=14.1.267.0&t=exchgf1&e=ms.exch.err.Ex740290 Jeff

Hi, Do you delete the problematic mailbox completely? Is the new Mailbox address same as the old one? Regarding to the mail problem, this issue can occur by Outlook auto-complete cache. I suggest you refer to the following article to create X.500 address for the new created mailbox and check whether the message can be sent normally. http://www.simple-talk.com/sysadmin/exchange/exchange-e-mail-addresses-and-the-outlook-address-cache/ Thanks. Novak Wu TechNet Subscriber Support in forum If you have any feedback on our support, please contact tngfb@microsoft.com Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. This article resolved my issue with emailing the user. Also, I had to uncheck the emailpolicy box on that tab. When I came in this morning all of his email alias were gone. I would still like to be able to update my offline address book.Jeff