Please excuse me if my question is posted in the wrong location for this is my first posting.

I have a OptiPlex GX240; 512MB RAM, XP SP3, Office 2003 with the latest SP and updates intsalled  that I am constanetly getting the following event logged:

Event Type: Error
Event Source: Application Hang
Event Category: (101)
Event ID: 1002
Date:  11/5/2010
Time:  4:47:31 PM
User:  N/A
Computer: AAC-WS03
Description:
Hanging application OUTLOOK.EXE, version 11.0.8325.0, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 6c707041 74616369 206e6f69 676e6148
0010: 554f2020 4f4f4c54 58452e4b 31312045
0020: 382e302e 2e353233 6e692030 6e756820
0030: 70706167 302e3020 302e302e 20746120
0040: 7366666f 30207465 30303030 303030

This is actually take place on several other machines that I have as well. Some of the application crashes are for Word and others for Excel.

We have completed removed Office form the machines and reinstalled it. Within a day or two this event error is back in the logs. It does not take place every day but it does happen at least two to three times a week. We have also tried running a repair on a couple of the machines as well.

Any help would be greatly appreciated.

I have the same problem, I created PST again but still presented the same problem.

Event Type: Error
Event Source: Application Hang
Event Category: (101)
Event ID: 1002
Date:  11/24/2010
Time:  12:33:55 PM

User:  N/A
Computer: CLPUDWDF0071

Description:
Hanging application OUTLOOK.EXE, version 11.0.8325.0, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:

0000: 6c707041 74616369 206e6f69 676e6148
0010: 554f2020 4f4f4c54 58452e4b 31312045
0020: 382e302e 2e353233 6e692030 6e756820
0030: 70706167 302e3020 302e302e 20746120
0040: 7366666f 30207465 30303030 303030

Here is another Office related error that is taking place on the same workstation:

 

The program WINWORD.EXE version 12.0.6545.5000 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.Process ID: ecStart Time: 01cb8d96d4c801b5Termination Time: 3260Application Path: C:\PROGRA~1\MICROS~1\Office12\WINWORD.EXEReport Id: 790015e2-f98c-11df-b60d-002564a954c4

Event ID: 1002.

 

-Eric

I am still having this issue.

Does anyone have any suggestions at all on how to resolve this issue?

Hi there,

 

You can try apply a HOTFIX as per http://support.microsoft.com/kb/965495 and see whether this issue persists.

 I have listed some important tips below aswell:

Outlook 2003 Slow switching between Messages and Views

http://support.microsoft.com/kb/924229

You may experience performance issues when you type any text in an Outlook 2003 e-mail message after you install security update 931768 (MS07-027)
http://support.microsoft.com/kb/939102

 

 

I've tried your suggestions before and it did not resolve my issue.

This problem takes place on all versions of Office now.

I have some using 2010, 2007, and 2003 and I get notices of application crashes.

From the users point of view everything is working great but the log is filling up with application crashes.

 

OK you can try troubleshoot the application crashes and give me a reply to know if it as resolved the problem.

You can use the following steps to help troubleshoot Microsoft Office Outlook issues in the Microsoft Online Services environment:

Outlook 2007:

Step 1: Verify functionality issues with Add-ins or Configuration issues with Outlook 2007

1. Click Start, click Run. On Windows Vista and Windows 7-based computers, click Start.
2. Type Outlook /safe, and then click OK.
3. If the problem is resolved, on the menu bar, click Tools, select Trust Center, and then select Add-ins.
4. Select COM Add-ins, and then click Go.
5. Uncheck all boxes in the list, and then click OK.
6. Restart Outlook. If problem does not occur, you can start adding Add-ins one at a time until the error occurs.

Outlook 2010:

1. Click Start, click Run. On Windows Vista and Windows 7-based computers, click Start.
2. Type Outlook /safe, and then click OK.
3. If steps 1 and 2 resolved the problem, On the File bar, click Options, select Add-Ins,
4. Select COM Add-ins, and then click Go
5. Uncheck all boxes in the list and then click OK 
6.  Restart Outlook. If the problem does not occur, you can start adding Add-Ins one at a time until the error occurs

Step 2: Run Outlook Diagnostics

Outlook 2007:

1. Start Outlook 2007.
2. Click Help, and then select Office Diagnostics.
3. Click Continue, and then click Run Diagnostics.
4. If a problem is identified, Office Diagnostics may be able to repair the problem.

Outlook 2010:

1. To run Repair for Outlook 2010, go to Control Panel
2. Programs and Features, select Microsoft Office 2010
3. Right Click and click "Repair"

Step 3:  Create a new User Profile

 

Outlook 2007:

1. Open the Control Panel, and then open the mail control panel applet.
2. Click Show Profiles.
3. Select the profile that needs to be removed and click Remove.
4. Click OK to close the Mail Control Panel. Make sure that the Sign-in client is closed and not just minimized in the task tray.
5. Navigate to \Documents and Settings\*USERNAME*\Local Settings\Application Data\Microsoft\Sign In\Config. On Windows Vista and Windows 7-based computers, navigate to\users\*USERNAME*\AppData\Local\Microsoft\Sign In\Config.
6. Remove the folder that has the same as the Username that you used log on.
7. Click Start, click Run. On Windows Vista and Windows 7-based computers, click Start.
8. Type Regedit, then hit Enter.
9. Navigate to HKEY_CURRENT_USER\Software\Microsoft\MOCHA\Configuration.
10. Under this sub key, delete the folder that matches the username you log in with.
11. Start the Microsoft Online Services Sign-in client, and then log on by using your Microsoft Online credentials.
12. You are prompted to close all browsers and Outlook sessions that are currently open.
13. The Sign-in client will automatically configure and run Outlook by using your profile.

Outlook 2010:

1. Open the Control Panel, and then open the mail control panel applet.
2. Click Show Profiles.
3. Select the profile that needs to be removed and click Remove.
4. Click OK to close the Mail Control Panel. Make sure that the Sign-in client is closed and not just minimized in the task tray.
5. Navigate to \Documents and Settings\*USERNAME*\Local Settings\Application Data\Microsoft\Sign In\Config. On Windows Vista and Windows 7-based computers, navigate to\users\*USERNAME*\AppData\Local\Microsoft\Sign In\Config.
6. Remove the folder that has the same as the Username that you used log on.
7. Click Start, click Run. On Windows Vista and Windows 7-based computers, click Start.
8. Type Regedit, then hit Enter.
9. Navigate to HKEY_CURRENT_USER\Software\Microsoft\MOCHA\Configuration.
10. Under this sub key, delete the folder that matches the username you log in with.
11. Start the Microsoft Online Services Sign-in client, and then log on by using your Microsoft Online credentials.
12. You are prompted to close all browsers and Outlook sessions that are currently open.
13. The Sign-in client will automatically configure and run Outlook by using your profile.

Hi all, your ideas were not resolve the issue, even the link take us to the site because the solution is not available there.