GAL Name recognition - picking up contacts

I am running Exchange 2010 SP3 Ent. with the UM role.

We have automated attendants with speech recognition. It seems that when calling into the AA and saying the name of a user, the system seems to be picking up contacts as well.

The UM dial plan is set to pick up GAL users only and the contacts arent in the GAL. The AA is also set to "Callers can contact anyone in the default global address list"

Is there a setting I am missing in which the contacts are being picked up?

My thought would be, that if user John Smith is a contact and I tell that name to the AA, it shouldnt be recognized.

July 15th, 2015 3:06pm

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